Adexa Direct Reviews

1.1 Rating 1,040 Reviews

1 %

of reviewers recommend Adexa Direct

Company Reviews

Questions

Metrics

1.1

Based on 1,040 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 33%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How does Adexa Direct deliver?

Helpful Report

(4 weeks ago)

Adexa Direct delivers items by Courier.

Helpful Report

(4 weeks ago)

51.81%

Industry Average

“ I purchased a refrigerator from this store, and when it was delivered, the delivery team clearly saw that the unit was faulty. ”

- Anonymous

“ We informed them immediately upon delivery that the box was damaged and the fan on the airfryer didn’t work. ”

- Jo King

“ BUT because I hadn’t unpacked at roadside and then packed it again and refused it, whilst keeping the delivery man waiting, Adexa said it was down to me as I’d signed for it. ”

- Anonymous

Adexa Direct Reviews

Delivery - Average