Adexa Direct Reviews

1.1 Rating 1,167 Reviews

1 %

of reviewers recommend Adexa Direct

Company Reviews

Questions

Metrics

1.1

Based on 1,167 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 34%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How does Adexa Direct deliver?

Helpful Report

(2 days ago)

Adexa Direct delivers items by Courier.

Helpful Report

(2 days ago)

46.91%

Industry Average

“ The way it was packed on the pallet the damage had to be visible by Alexa before sending out for delivery. ”

- Martin Musgrave

“ After all this time, I only received a 50% refund — and now they say I have to pay for delivery and return, even though the delay and poor communication were completely their fault. ”

- Anonymous

“ AVOID !!! Terrible customer service - my oven was delivered smashed the delivery guy picked it out of the back of his lorry and dropped on the floor - my husband went to get the trolley to move it and when he returned the delivery man has disappeared - opened the box and it was smashed to pieces. ”

- Anonymous

Adexa Direct Reviews

Delivery - Slow