Adexa Direct Reviews

1.1 Rating 1,252 Reviews

1 %

of reviewers recommend Adexa Direct

Company Reviews

Questions

Metrics

1.1

Based on 1,252 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 10%
Accurate And Undamaged Orders	Greater than 34%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Adexa Direct deliver? How long does Adexa Direct take to deliver? Does Adexa Direct deliver on time? How is accuracy and good condition of items delivered by Adexa Direct?

Returns

How is Adexa Direct returns process?

Customer Service

How can I contact Adexa Direct? How quickly does Adexa Direct resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Adexa Direct.

How quickly does Adexa Direct resolve customer queries?

Helpful Report

(4 weeks ago)

Greater than 50% of reviewers feedback is Adexa Direct resolves customer queries in 2 - 3 hours.

Helpful Report

(4 weeks ago)

59.33%

Industry Average

“ This is by far the worst company for customer service, they point blank refuse to accept any response for the poor quality of their items. They may be cheaper but believe me the reason is the very poor quality of their items. Dishwasher is only 3 months old and clearly faulty but they insist I get an engineer report at my own cost ! ”

- Anonymous

“ They were also stupid enough to even provide me with this evidence by putting on the supplied picking note, that the goods had been picked from the returns department! Customer service doesn't exist, all AI chat, no telephone numbers and impossible to speak to anyone. ”

- Anonymous

“ The most appealing customer service I’ve ever experienced. ”

- Anonymous

Adexa Direct Reviews

Customer Service - Average