Aerialforce Reviews

Name: Aerialforce
Address: BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE, WHYTELEAFE
Rating: 4.05

4.1 Rating 2,782 Reviews

76 %

of reviewers recommend Aerialforce

Company Reviews

Questions

Metrics

4.1

Based on 2,782 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Phone:

0808 239 1910

Location:

BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE
WHYTELEAFE
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Aerialforce 1 star review on 19th March 2025

Wilson

Aerialforce 1 star review on 13th December 2024

Kate

Anonymous

Anonymous // 01/01/2019

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“Arrived at the agreed time, friendly service from Shain, no messing, identified the problem and offered me two solutions. Can't tell you if the price was reasonable but I was happy to pay. My TV picture has been great and my selection of channels has increased by 40. Would highly recommend”

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Posted 7 years ago

“Polite, punctual , set up my dish and freesat efficiently”

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Posted 7 years ago

“Our engineer turned up on time, very friendly and resolved our issue swiftly and in a tidy manner”

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Posted 7 years ago

“Aerialforce were able to send out an engineer the next day to sort out our mix of aerial, dish and cables. Rang half an hour before as promised and comprehensive survey by very competent and friendly engineer. Nothing was too much trouble and he diagnosed aerial was still efficient but distribution awry. He gave a comprehensive estimate and spent time sorting out and repairing the various feeds to get them working again. As my husband has Parkinsons and has demenentia TV is essential for us and JD was most understanding in making the setup efficient for us. Bravo and we shall recommend your firm. Pat Tunbridge Wells.”

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Posted 7 years ago

“Arrived on time nice friendly chap. Got my tele up and running very quickly. Was more expensive than I had budgeted for as previous owners in the property said as aerial was already there it was just a matter of plugging tv in, but at least it is working now.”

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Posted 7 years ago

“Very virtuous, very helpful, job done well Unfortunately very expensive”

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Posted 7 years ago

“Apauled by the pressure sale tactics and complete disregard for customer services. Ive tried to call the office 10 times in one day to discuss the poor service and ive been totally ignored by management and general staff. Be very carfull with this company . Pressure sale and i assume comission sraff are awful. G”

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Posted 7 years ago

“The Engineer was amazing. The house was chaos as I was in the middle of moving in with removal vans. He just set to and did the job with zero fuss. I have perfect signal as we were unable to check at the time of installation. I'm so impressed and very grateful to the Engineer. I wish I could remember his name but I was so stressed with the move. I'm sure you have a record. He was brilliant and a credit to your company.”

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Posted 7 years ago

“Such quick response, request made on-line on Sunday pm 03/12/17, and loft are cable replaced by 09.00hrs on Monday 04/12/17!! Now that's what I call excellent service. Many thanks.”

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Posted 7 years ago

“The srevice wasvery prompt. The engineer was very polite and made sure I knew what choices I had. He carried out the work quickly and was careful to ensure I was satisfied. At the moment the situation has improved.”

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Posted 7 years ago

“Good service but very pricey.”

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Posted 7 years ago

“I had two old aerials removed. The engineer came the day I was in contact with aerialforce. He was quick and efficient doing a good job at a reasonable price.”

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Posted 7 years ago

“The booking was easy to arrange and the engineer was punctual and the work was completed as I requested.”

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Posted 7 years ago

“What a joke, took an afternoon off work for a 1-6pm appointment. After three telephone conversations i was assured an engineer would arrive, 5.20 the call comes, no engineer ! They advertise same day, what a joke, can’t even deliver next day, stay clear from these jokers !!!”

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Posted 7 years ago

“They came the same day I phoned for them, they gave me a good choice of TV Aerial , and fitted it within the hour . The best tv picture ever !”

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Posted 7 years ago

“Prompt service”

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Posted 7 years ago

“Such a wonderful guy knew exactly what needed thanks will always recommend ariealforce. Total top job.”

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Posted 7 years ago

“Came at the right time. Had all of the equipment he needed and had us up and running very quickly. A very friendly engineer.”

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Posted 7 years ago

“Excellent engineer who knew the area and thus the installation requirements, so TV in two rooms up and running fine at what I believe to be a most competitive price.”

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Posted 7 years ago

“VERY UNPROFESSIONAL AND COULDN'T KEEP APPOINTMENTS Wednesday, contacted online for estimate. Polite lady got back k to me, said they could be there today, unfortunately I could not make it. So asked for Thursday pm, 1ST APPOINTMENT. They rang Thursday morning to say could they come now, unfortunately I couldn't hence I made the appointment for the afternoon. They call Thursday afternoon about 4.30pm to say they couldn't make it they had been held up... to be honest I wasn't expecting them after it got dark for obvious reason. They asked could they come tomorrow, Friday I explained I would only be around between 10am and 1pm. They said they would call between that time when on their way, 2ND APPOINTMENT. Received phone call about 2.15pm to say they has someone free to come round. I explained again the conversation of yesterday and i wold be in Saturday am. The gentleman asked if they could put me down for first call between 8 and 9am save me waiting around all day, I replied that would be great, 3RD APPOINTMENT. 9.30am I called to ask if someone were on their way. The gentleman put me on hold for a couple of minutes. Came back to me and asked if he could call me back. I said yes could you do this within half an hour. His response was I will try, I explained this this was the THIRD APPOINTMENT they had made and I didn't find this very professional. His response was well sorry but it's not my fault. Explained again that this was unprofessional and could he please get back to me within half an hour whether he could get hold of the fitter or not, his response was, I will try we are busy. NOW GONE 10.15AM AND STILL HEARD NOTHING. Very sorry I even bothered with this company and will not be recommending them to anyone NEVER COME ACROSS SUCH A COMPANY!!!”

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Posted 7 years ago

Aerialforce is rated 4.1 based on 2,782 reviews