Aerialforce Reviews

Name: Aerialforce
Address: BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE, WHYTELEAFE
Rating: 4.05

4.1 Rating 2,782 Reviews

76 %

of reviewers recommend Aerialforce

Company Reviews

Questions

Metrics

4.1

Based on 2,782 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Phone:

0808 239 1910

Location:

BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE
WHYTELEAFE
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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt service”

Helpful Report

Posted 7 years ago

“Kevin was polite and explained what was to be done,for my needs.The only issue was the cost,I felt the price was rather high,but I paid because I was anxious to get my aerial sorted out.”

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Posted 7 years ago

“I was happy with the work you did for me, I was disappointed with the technician who came into my house with dirty boots, he looked at his boots and said they where clean, my carpet is cream so I had to clean up after him when he left. I wasn't happy.”

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Posted 7 years ago

“The issue was fixed pretty quickly and the chap was friendly and knowledgeable. The communication from aeriel force was pretty poor and the chap was 2 hours late to the 4 hour time slot given to me.”

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Posted 7 years ago

“Generally a good service., the only thing I would say is do not charge 25 +VAT for a 2 way splitter, especially when you are already onsite and doing the work. That is a rip-off. The rest of the work was fine. Nice and friendly guy.”

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Posted 7 years ago

“They were able to do the job there and then and had all the equipment necessary. The engineer was polite.”

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Posted 7 years ago

“Quick, efficient, courteous but quite expensive. Instant service costs.”

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Posted 7 years ago

“Good efficient service, not cheapest but job done well.”

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Posted 7 years ago

“The service was quick and efficient. The instillation has made a great improvement to the tv picture. The charge was a little more expensive than I was expecting but with the hope the antenna will last as long as the one it replaces I am quite satisfied.”

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Posted 7 years ago

“good service”

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Posted 7 years ago

“Came on a Saturday, gave a quote and all work carried out immediately”

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Posted 7 years ago

“with discount as a pensioner made me thankful and happy”

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Posted 7 years ago

“Job was done very quickly by a really nice man called Vinnie. Would be very happy to use him in the future. We thought it was expensive but the job was done just a short while after our phone call and done well.”

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Posted 7 years ago

“And there wasn’t much to correct”

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Posted 7 years ago

“the gentleman arrived and advised us that the problem was only a minor one, it turns out it was my tv that seemed to be the problem, he was very polite and a very good advert for your company, to save either one of us any embarrassment I agreed to pay the price he asked, it still shocked me that such a minor job could cost £80 + vat I am a proud pensioner and feel a fee of £40/45 would have been more appropriate and fair, I would like to think you understand the reason for my comments, therefore I would ask for a partial refund of approx 50% if that would be possible....regards Mr E Diprose”

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Posted 7 years ago

“Aerialforce came out to do a quote and were by far the cheapest around. Done the job quickly and with no fuss, very happy.”

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Posted 7 years ago

“Honest workman who only did what was necessary. Prompt service. Thanks”

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Posted 7 years ago

“Would be 5star if 1st engineer was as honest as the 2nd. The 2nd engineer tat arrived on Sunday should get a pay rise”

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Posted 7 years ago

“Was able to book for Saturday. Got called to let me know technician was running late, which is ok. Technician ran through diagnostics in sensible order, didn't waste time and explained everything. Got me back up and running in 90 minutes. The only con I can see is it is very expensive. £212 to replace a rotten mast head amplifier is a bit steep, given the hardware cost £30. However, I wouldn't go up that ladder and shimmy across my roof top so he's welcome to it.”

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Posted 7 years ago

“Prompt response”

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Posted 7 years ago

Aerialforce is rated 4.1 based on 2,782 reviews