Aerialforce Reviews

Name: Aerialforce
Address: BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE, WHYTELEAFE
Rating: 4.05

4.1 Rating 2,782 Reviews

76 %

of reviewers recommend Aerialforce

Company Reviews

Questions

Metrics

4.1

Based on 2,782 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

0808 239 1910

Location:

BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE
WHYTELEAFE
cr3 0bl

Write Your review

Tell us how Aerialforce made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived as promised. Resolved problem and carried out repairs and gave information/advice.”

Helpful Report

Posted 7 years ago

“They knew what they were doing”

Helpful Report

Posted 7 years ago

“efficient service”

Helpful Report

Posted 7 years ago

“Outstanding service, explained all the options and tested new equipment prior to leaving. Only negative was cost of equipment which could have been purchased for £130 less on web. That said, when you factor in the service and that a new aerial would have been more expensive, I was very happy with the service and would use again.”

Helpful Report

Posted 7 years ago

“Engineer arrived promptly, was polite, helpful and finished the job quickly”

Helpful Report

Posted 7 years ago

“Efficient over the phone, rang back to confirm the appointment and arrived on time. Pleasant and diagnosed the issue, only gripe is although they told me the price of the part, it wasn't the most affordable experience... that said they fixed the issue.”

Helpful Report

Posted 7 years ago

“They came the same day”

Helpful Report

Posted 7 years ago

“Prompt Service after phone call, Pleasant knowledgeable engineer, good quality repair.”

Helpful Report

Posted 7 years ago

“Prompt and very friendly and helpful service.”

Helpful Report

Posted 7 years ago

“Very prompt service, did a great job and reasonably priced.”

Helpful Report

Posted 7 years ago

“Turned up the same day, and didn't get pushy/try to up sell anything.”

Helpful Report

Posted 7 years ago

“Great job and very professional but customer relations need updating”

Helpful Report

Posted 7 years ago

“Good service and quickly done”

Helpful Report

Posted 7 years ago

“As happy as I can that the aerial was sorted out and re-fixed Engineer very friendly and polite, good to have a friendly person doing the work. Thank you”

Helpful Report

Posted 7 years ago

“After mess up with our booking for am visit at there head office they rebooked for same day tv eng came in the afternoon instead He was very helpful and sorted the problem all working great now”

Helpful Report

Posted 7 years ago

“Service was prompt. Engineer was helpful and re-alligned my dish apparently accurately. Unfortunately I still get dropouts when the dish gets wet on certain channels, which may be a different problem, but I don't know.”

Helpful Report

Posted 7 years ago

“Arrived in the morning, diagnosed problem, sorted within minutes.”

Helpful Report

Posted 7 years ago

“Booked engineer 1 till 6, he rang me at 5.15 to say he couldn’t do it in the dark. Been there all afternoon. Fitted next day so ok but you should know when it gets dark”

Helpful Report

Posted 7 years ago

“Overall The process of organising a visit was simple. The technician was very polite and considerate (changing shoes when entering the house and going outside). The quality of the work, as far as I can tell was high. My only criticism is the cost. The Freesat unit supplied is £99 from major retailers but the overall cost inc. fitting was £200 plus vat. This did not include the supply of a (secondhand) bit for our satellite dish (already fixed on wall), that added another £40 plus vat. Overall £280.”

Helpful Report

Posted 7 years ago

“Polite done a good job ! No sales pitch”

Helpful Report

Posted 7 years ago

Aerialforce is rated 4.1 based on 2,782 reviews