Aerialforce Reviews

Name: Aerialforce
Address: BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE, WHYTELEAFE
Rating: 4.05

4.1 Rating 2,782 Reviews

76 %

of reviewers recommend Aerialforce

Company Reviews

Questions

Metrics

4.1

Based on 2,782 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Phone:

0808 239 1910

Location:

BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE
WHYTELEAFE
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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If I could give no stars I would ! This engineer from Aerial Force has left me with no satellite signal at all after blundering his way through a straightforward resiting of the dish. I am now going to have to get another engineer to put the dish back where it was after being left by an engineer from Aerial Force with a situation 100x worse than it was before he came, and they will pay for that! How do you expect to get a signal with a dish sited like this and look at the dangling cables!”

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Posted 4 years ago

“Came out same day, very good price, made sure every little detail was excellent. Will definitely be using again if needed.”

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Posted 4 years ago

“I had an issue with tv reception in one of my rooms. From start to finish it was a very efficient quick service with a same day call out. The specialist arrived quickly and explained in detail what the issue was an supplied a solution. My aerial was U.K. and running very quickly . He was very friendly : I am very pleased with the service that I received.”

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Posted 4 years ago

“I sent my request late one evening and was contacted the very next day. The Engineer arrived and surveyed the work which was to fit a new Ariel and 6 TV points one in each bedroom, dining room and lounge. I thought the price was fair and reasonable given the work involved. The engineer arrived the following day and 6 hours later it was all completed. The wiring work in the loft was very neatly completed and although the weather was bad and caused some delay the engineer was steadfast to get the job done. Highly recommend Arielforce.”

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Posted 4 years ago

“I was very happy with the service. I had two engineers come out to fit my aerial Scott and Tex. they were polite, friendly and very helpful. They followed Covid guidelines at all times. Thank you and I would highly recommend this company to other people. Anne from Manchester.”

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Posted 4 years ago

“My dad had a gentleman call lee and you could not wish for a nicer guy he was not the hard sales person just put my dad who is 80 at ease I'd recommend you to anyone”

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Posted 4 years ago

“Enquired online 6pm. Got a phone call 7pm, engineer booked for the following day, satellite cable cut through by builder fixed by 11am. Great service, and hassle free. Engineer superb”

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Posted 4 years ago

“Good quick service from the engineer who attended. However the 5 Hr time slot for his arrive was not helpful and having my first appointment cancelled the day before with only 5 minutes of the time slot left was disappointing having had to wait in all day for it.”

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Posted 4 years ago

“Would thoroughly recommend this company. Same day appointment and professional service. The engineer explained everything and got work. Great professional service.”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Very quick to respond to my enquiry, quick appointment and when the engineer arrived on time he was quick, informative and helped me understand the service and products.”

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Posted 4 years ago

“Reliable, polite, and ex excellent job done. Will highly recommend to others”

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Posted 4 years ago

“Very good, very efficient. Did the job well.”

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Posted 4 years ago

“The guy came round to help me with a connection problem he was very knowledgeable about the products they have and what needed to be done he was excellent”

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Posted 4 years ago

“Next day service, the technician was helpful, knowledgable and mentioned options.”

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Posted 4 years ago

“Aerialforce did a great job but were a bit pricey.”

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Posted 4 years ago

“Same day service they said,,we"ll look after you they said...three and an half days later after fobbing me off with excuses I've had to get someone else in...Its beyond me how this company stays in buisness with their poor service and dont give a damn attitude...86 year old widow with no TV for 3 and an half days (which they knew) and they couldn't care less...they should be ashamed...Use this company at your peril......guaranteed dissatistfaction..”

Helpful Report

Posted 4 years ago

“Terrible service. Unable to come the first day and let us know at the end of the day which is fine, next day we had to call them at 5.45pm as still no one came, they said someone was coming and would call. 8.30pm called no answer so sent a message on online chat. We are on 3rd day and no one has called to apologise. So badly organised!!! It’s absolutely fine to wait all day, don’t mind at all but to not send anyone at all and not keep us informed is appalling”

Helpful Report

Posted 4 years ago

“Having waited in all day for an engineer, time promised was 0800 til 1800. Phone call eventually came at 1820 with an offer to come to property then. Absolutely disgusted with lack of courtesey call to let us know what is happening. Will not be recommending Aerialforce any time soon.”

Helpful Report

Posted 4 years ago

“Installed a new aerial, left rubbish, no new cables to arial, connection boxes left open and bare. Very expensive was quoted £59 and the invoice was £300 Total rip off! Very aggressive engineer when he came back to tidy up the job.”

Helpful Report

Posted 4 years ago

Aerialforce is rated 4.1 based on 2,782 reviews