“A bit of sharp practice exercised by Agoda in that they quoted me in Euros but took the payment in Sterling. On the date of the exchange the bank rate (which i would have been charged if they had taken the money in Euros) was 1.16. The rate I received from them was 1.07 which left me 34.65 euros out of pocket on a 385 euro transaction. Almost 10per cent.
Complained and received £17 compensation. Will not use again.”
“Agoda is easy to use. Moreover, the hotel price compared to other apps is much cheaper. I will keep utilizing it.
And I have a suggestion about client service. If agoda has online client service, that would be better for dealing with some questions in time.”
