Login
Start Free Trial
Are you a business?
Click Here
Are you a business?
Terms & Conditions
User Privacy Policy
Business User Privacy Policy
Data Protection
Data Request
Agoda Company Pte. Ltd. Reviews
4.3
Rating
398
Reviews
85
%
of reviewers recommend
Agoda Company Pte. Ltd.
Company
Reviews
Questions
Visit Website
Location:
30 Cecil Street, #19-08 Prudential Tower, Singapore 049712
Singapore
049712
Write Your review
Tell us how
Agoda Company Pte. Ltd.
made you happy
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or
browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
* One or more of these files was not uploaded due to an invalid file type.
* File size is too large (Max: 256 MB).
* We could not upload one of your files, please try again later or contact support.
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
Whats your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
"During my trip to Ho Chi Minh City in Vietnam, I booked accommodation through Agoda, expecting the room and conditions that were shown in the listing. Unfortunately, the reality was completely different.\r\n\r\nIt felt like the platform was allowing hosts to mislead travelers. The people managing the property made demands, pressured us, and the situation quickly became very uncomfortable. Instead of the accommodation that was advertised, we ended up in a place that was far worse than what had been promised online.\r\n\r\nWe contacted Agoda support, hoping they would help resolve the issue. Yet nothing was done.\r\n\r\nNo solution. No compensation. No accountability.\r\n\r\nOverall, the entire experience felt like a system designed to confuse travellers, pressure them into unexpected payments, and then place them in completely different apartments than the ones advertised. In our opinion, this crosses the line into outright deception and fraud.\r\n\r\nWhat you see on Agoda is not necessarily what you get. You might book a specific room in a particular building, only to be moved somewhere else entirely \u2014 into a different building with noticeably lower standards.\r\n\r\nOverall, the experience left us feeling deceived and extremely disappointed. Travellers should be very cautious when booking here."
Gabriela
"During my trip to Ho Chi Minh City in Vietnam, I booked accommodation through Agoda, expecting the room and conditions that were shown in the listing. Unfortunately, the reality was completely different.\r\n\r\nIt felt like the platform was allowing hosts to mislead travelers. The people managing the property made demands, pressured us, and the situation quickly became very uncomfortable. Instead of the accommodation that was advertised, we ended up in a place that was far worse than what had been promised online.\r\n\r\nWe contacted Agoda support, hoping they would help resolve the issue. Yet nothing was done.\r\n\r\nNo solution. No compensation. No accountability.\r\n\r\nOverall, the entire experience felt like a system designed to confuse travellers, pressure them into unexpected payments, and then place them in completely different apartments than the ones advertised. In our opinion, this crosses the line into outright deception and fraud.\r\n\r\nWhat you see on Agoda is not necessarily what you get. You might book a specific room in a particular building, only to be moved somewhere else entirely \u2014 into a different building with noticeably lower standards.\r\n\r\nOverall, the experience left us feeling deceived and extremely disappointed. Travellers should be very cautious when booking here."
Gabriela
"During my trip to Ho Chi Minh City in Vietnam, I booked accommodation through Agoda, expecting the room and conditions that were shown in the listing. Unfortunately, the reality was completely different.\r\n\r\nIt felt like the platform was allowing hosts to mislead travelers. The people managing the property made demands, pressured us, and the situation quickly became very uncomfortable. Instead of the accommodation that was advertised, we ended up in a place that was far worse than what had been promised online.\r\n\r\nWe contacted Agoda support, hoping they would help resolve the issue. Yet nothing was done.\r\n\r\nNo solution. No compensation. No accountability.\r\n\r\nOverall, the entire experience felt like a system designed to confuse travellers, pressure them into unexpected payments, and then place them in completely different apartments than the ones advertised. In our opinion, this crosses the line into outright deception and fraud.\r\n\r\nWhat you see on Agoda is not necessarily what you get. You might book a specific room in a particular building, only to be moved somewhere else entirely \u2014 into a different building with noticeably lower standards.\r\n\r\nOverall, the experience left us feeling deceived and extremely disappointed. Travellers should be very cautious when booking here."
Gabriela
"During my trip to Ho Chi Minh City in Vietnam, I booked accommodation through Agoda, expecting the room and conditions that were shown in the listing. Unfortunately, the reality was completely different.\r\n\r\nIt felt like the platform was allowing hosts to mislead travelers. The people managing the property made demands, pressured us, and the situation quickly became very uncomfortable. Instead of the accommodation that was advertised, we ended up in a place that was far worse than what had been promised online.\r\n\r\nWe contacted Agoda support, hoping they would help resolve the issue. Yet nothing was done.\r\n\r\nNo solution. No compensation. No accountability.\r\n\r\nOverall, the entire experience felt like a system designed to confuse travellers, pressure them into unexpected payments, and then place them in completely different apartments than the ones advertised. In our opinion, this crosses the line into outright deception and fraud.\r\n\r\nWhat you see on Agoda is not necessarily what you get. You might book a specific room in a particular building, only to be moved somewhere else entirely \u2014 into a different building with noticeably lower standards.\r\n\r\nOverall, the experience left us feeling deceived and extremely disappointed. Travellers should be very cautious when booking here."
Gabriela
"During my trip to Ho Chi Minh City in Vietnam, I booked accommodation through Agoda, expecting the room and conditions that were shown in the listing. Unfortunately, the reality was completely different.\r\n\r\nIt felt like the platform was allowing hosts to mislead travelers. The people managing the property made demands, pressured us, and the situation quickly became very uncomfortable. Instead of the accommodation that was advertised, we ended up in a place that was far worse than what had been promised online.\r\n\r\nWe contacted Agoda support, hoping they would help resolve the issue. Yet nothing was done.\r\n\r\nNo solution. No compensation. No accountability.\r\n\r\nOverall, the entire experience felt like a system designed to confuse travellers, pressure them into unexpected payments, and then place them in completely different apartments than the ones advertised. In our opinion, this crosses the line into outright deception and fraud.\r\n\r\nWhat you see on Agoda is not necessarily what you get. You might book a specific room in a particular building, only to be moved somewhere else entirely \u2014 into a different building with noticeably lower standards.\r\n\r\nOverall, the experience left us feeling deceived and extremely disappointed. Travellers should be very cautious when booking here."
Gabriela
"During my trip to Ho Chi Minh City in Vietnam, I booked accommodation through Agoda, expecting the room and conditions that were shown in the listing. Unfortunately, the reality was completely different.\r\n\r\nIt felt like the platform was allowing hosts to mislead travelers. The people managing the property made demands, pressured us, and the situation quickly became very uncomfortable. Instead of the accommodation that was advertised, we ended up in a place that was far worse than what had been promised online.\r\n\r\nWe contacted Agoda support, hoping they would help resolve the issue. Yet nothing was done.\r\n\r\nNo solution. No compensation. No accountability.\r\n\r\nOverall, the entire experience felt like a system designed to confuse travellers, pressure them into unexpected payments, and then place them in completely different apartments than the ones advertised. In our opinion, this crosses the line into outright deception and fraud.\r\n\r\nWhat you see on Agoda is not necessarily what you get. You might book a specific room in a particular building, only to be moved somewhere else entirely \u2014 into a different building with noticeably lower standards.\r\n\r\nOverall, the experience left us feeling deceived and extremely disappointed. Travellers should be very cautious when booking here."
Gabriela
"During my trip to Ho Chi Minh City in Vietnam, I booked accommodation through Agoda, expecting the room and conditions that were shown in the listing. Unfortunately, the reality was completely different.\r\n\r\nIt felt like the platform was allowing hosts to mislead travelers. The people managing the property made demands, pressured us, and the situation quickly became very uncomfortable. Instead of the accommodation that was advertised, we ended up in a place that was far worse than what had been promised online.\r\n\r\nWe contacted Agoda support, hoping they would help resolve the issue. Yet nothing was done.\r\n\r\nNo solution. No compensation. No accountability.\r\n\r\nOverall, the entire experience felt like a system designed to confuse travellers, pressure them into unexpected payments, and then place them in completely different apartments than the ones advertised. In our opinion, this crosses the line into outright deception and fraud.\r\n\r\nWhat you see on Agoda is not necessarily what you get. You might book a specific room in a particular building, only to be moved somewhere else entirely \u2014 into a different building with noticeably lower standards.\r\n\r\nOverall, the experience left us feeling deceived and extremely disappointed. Travellers should be very cautious when booking here."
Gabriela
22
Your browser does not support embedded videos.
Anonymous
Anonymous
//
01/01/2019
Sort by:
Most Recent
Most Recent
Highest Rated
Filter:
None
None
5 Stars
4 Stars
3 Stars
2 Stars
1 Stars
Helpful
Kitty Lum
Verified Buyer
Show Details
“
Good n efficient service
”
Helpful
Report
Posted 7 years ago
Anonymous
Verified Buyer
Show Details
“
Easy to use! Have great deals! I love AGODA
”
Helpful
Report
Posted 7 years ago
Kimberly Ooi
Verified Buyer
Show Details
“
Provide cheaper rates
”
Helpful
Report
Posted 7 years ago
Rowela Moreno
Verified Buyer
Show Details
“
Easy booking and Agoda gives the best price.
”
Helpful
Report
Posted 7 years ago
Tomoko Abe
Verified Buyer
Show Details
“
You offer always interesting accommodation.
”
Helpful
Report
Posted 7 years ago
Khalil Afiq Zainudin
Verified Buyer
Show Details
“
Great value with pointmax n giftcard
”
Helpful
Report
Posted 7 years ago
LOH TOUNG HUAT
Verified Buyer
Show Details
“
Easy to use.
”
Helpful
Report
Posted 7 years ago
Lesley Dacosta
Verified Buyer
Show Details
“
this was the only web that replied to my request nearly immediately it was really a super relief for me thank you
”
Helpful
Report
Posted 7 years ago
Liu An-Chi
Verified Buyer
Show Details
“
The price is very good.
”
Helpful
Report
Posted 7 years ago
Anonymous
Verified Buyer
Show Details
“
Very convenient to use.
”
Helpful
Report
Posted 7 years ago
LINGMIN LU
Verified Buyer
Show Details
“
it is better to have customer service online
”
Helpful
Report
Posted 7 years ago
Kate Chen
Verified Buyer
Show Details
“
資訊清楚 訂房也很方便
”
Helpful
Report
Posted 7 years ago
Anonymous
Verified Buyer
Show Details
“
Very good, its easy to book agoda, i will recommend this to my family and friends
”
Helpful
Report
Posted 7 years ago
Kai Ting Shih
Verified Buyer
Show Details
“
Wonderful trip thank you
”
Helpful
Report
Posted 7 years ago
Stella Lim Pei Ping
Verified Buyer
Show Details
“
very good👍 Service staff is very good,Politeness is good Solve the problem soon
”
Helpful
Report
Posted 7 years ago
Melanie Jones
Verified Buyer
Show Details
“
easy to deal with
”
Helpful
Report
Posted 7 years ago
SHIANG CHAUR PERNG
Verified Buyer
Show Details
“
找房、訂房很方便,彈指之間即可搞定,讓自己和家人有個美好、舒適的夜晚。
”
Helpful
Report
Posted 7 years ago
Siew Yi Liew
Verified Buyer
Show Details
“
The Discount is really good deal
”
Helpful
Report
Posted 7 years ago
Anonymous
Verified Buyer
Show Details
“
User friendly. By using Agoda, I manage to save a lot of time and money on booking hotels. Thank you.
”
Helpful
Report
Posted 7 years ago
Meimei Qin
Verified Buyer
Show Details
“
easy、convince、cheap
”
Helpful
Report
Posted 7 years ago
«
1
...
2
3
4
5
6
»
Agoda Company Pte. Ltd.
is rated
4.3
based on
398
reviews
Visit Agoda Company Pte. Ltd.
Our Company
Business Solutions
Impressum
Terms & Conditions
User Privacy Policy
Business User Privacy Policy
Data Protection
Data Request