Airconditioning Online Reviews

Name: Airconditioning Online
Rating: 4.44

4.4 Rating 360 Reviews

86 %

of reviewers recommend Airconditioning Online

4.4

Based on 360 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Airconditioning Online 5 star review on 17th March 2023

Constantin

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very hood service. Unit delivered on time with no issue. Highly recommended.”

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Posted 1 year ago

Thanks so much for sharing your experience with us, Geoff. We’re really grateful and appreciate you taking the time to share your rating and your feedback with us. We are glad to have a client like you! :)

Posted 1 year ago

“Excellent Excellent Excellent Top service well organised made my experience real easy. Best prices in Australia especially if you pick up instead of delivery. Thank you for making this summer cooler.”

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Posted 1 year ago

Hello, Tony! This review made our day. Thank you so much for taking the time to review us. We are so happy that you are happy with your purchase from us. Stay safe.

Posted 1 year ago

“The Wi-Fi Module for my Hitachi Split System was found via a Google search. It was a little more difficult to find via their website. Service was good, however, after being told the item was In Stock, I found out it was In Stock at another warehouse. Once it arrived after about a week, it was promptly shipped via Express Post. The Staff were polite & helpful and payment & invoicing were a breeze. Overall a pleasant experience.”

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Posted 1 year ago

“Prompt and courteous service - great price.”

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Posted 1 year ago

“Good prices, it's a shame that communication isn't as good as it could be.”

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Posted 1 year ago

“Great pricing, shipping could be better”

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Posted 1 year ago

“Great customer service and follow up”

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Posted 2 years ago

“The web site is reasonably easy to search. It could be improved by supplying user reviews, or more details such as the noise level of thr products”

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Posted 2 years ago

“Everything happened as per expectations. No hidden surprises and well packed for interstate travel. Toshiba was chosen as they pioneered inverter technology back in the 1980's and have plenty of experience.”

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Posted 2 years ago

“Good installation however I found a long plastic conduct pipe left on the roof with pieces of copper and other bits. Tradies should have cleaned the roof before leaving.”

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Posted 2 years ago

“Very simple ordering process and great communication regarding delivery etc. Very happy with the products and service thank you.”

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Posted 2 years ago

“I did a review when I got it months ago. A repeat email such as this makes me suspicious. Has your system been compromised? Are my payment details etc safe? . I am less likely to purchase rom this business in the future. Well done on your IT shooting you in the foot”

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Posted 2 years ago

“Products are great value.”

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Posted 2 years ago

“Organising a quote and agreeing on a price was easily done using the online portal. After a few communication problems, my new unit was duly delivered and installed. The service was both efficient and friendly. I would have little hesitation recommending this company.”

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Posted 2 years ago

“Purchasing from AO was easy, after contacting them they recommended a brand and model with a great price. I purchased two units which was delivered to Tasmania in a timely manner, thank you”