Airconditioning Online Reviews

Name: Airconditioning Online
Rating: 4.48

4.5 Rating 425 Reviews

88 %

of reviewers recommend Airconditioning Online

4.5

Based on 425 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Airconditioning Online 5 star review on 24th May 2025

Diane Dungey

Airconditioning Online 5 star review on 17th March 2023

Constantin

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although it took a week longer than expected for the goods to be loaded onto the truck after I ordered them (which I put down to COVID-related staffing issues), they were responsive to my queries and proactive in keeping me informed of the progress of the order. The goods arrived complete and in good condition.”

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Posted 3 years ago

“Promt and friendly service.”

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Posted 3 years ago

“From initial enquiry through to purchase and installation the process was seamless. Very helpful, professional and efficient the staff at Airconditioning Online plus the installers made the experience a very positive one. Would highly recommend.”

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Posted 3 years ago

“I found the whole process from ordering the air conditioning unit to the installment of the unit, highly professional.”

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Posted 3 years ago

“Zac and his apprentice were efficient, friendly and cleaned up afterward. Very happy with service”

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Posted 3 years ago

“Excellent and timely communication throughout dealings with Airconditioning online”

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Posted 3 years ago

“Great service, fast, friendly, helpful with compatible good price.”

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Posted 3 years ago

“Great Servic smooth transaction”

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Posted 3 years ago

“Excellect fast communication & speedy delivery - will definately use them again”

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Posted 3 years ago

“Hard to obtain a refrigeration team, in midsummer, rural inland. For ailing air con. unit. However was able to obtain a better type of air conditioning, that the teams knows of . It is easier to use www.airconditioners-online and have the modification parts inland delivered. Now it is autumn no sweat to arrange for the refrigeration team.”

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Posted 3 years ago

“Fast easy transaction delivered in a day”

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Posted 3 years ago

“I have recently purchased a multihead system from Airconditioning Online. The process was very easy and straight forward. I had a reply within 24 hours of making an enquiry. The installers were excellent and kept coming back after an initial problem with the unit, which was not their fault. Highly recommended.”

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Posted 3 years ago

“Efficient assessment, quote, delivery & installation. The poor installers worked through intermittent heavy showers. So far so good with operation of unit.”

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Posted 3 years ago

“I contacted Airconditioning Online to replace my existing ageing split system. I knew the type of system that I wanted so purchased online using Zip - very easy process. In the age of COVID, I was expecting major delays in the installation but was pleasantly surprised that it was scheduled promptly. The installer was great, complied with our buildings' COVID guidelines, was considerate that I was working at home at the same time so kept me informed of when there would be any noise. Very happy with my new Carrier split system, and equally happy purchasing from Airconditioning Online.”

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Posted 3 years ago

“Easy to talk to before I purchased. Good price, delivered quicker than I thought given the size.”

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Posted 3 years ago

“First time dealing with Airconditioning online and what a great experience it was, from customer service (Nigel and Sam) to installation (Luke) I was kept informed. The price was very attractive and we would use Airconditioning Online again.”

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Posted 3 years ago

“good price, very responsive and prompt delivery over the Christmas period”

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Posted 3 years ago

“We had the installation of four systems. The Prices were great. The Installers were very polite and tidy. We wanted the installation before Christmas and they did it. The office people were very helpful. Very happy with the service. Thanks”

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Posted 3 years ago

“ordered an air purifier delivered on time with several follow up calls recognising there was a product outage”

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Posted 3 years ago

“Best price around and smooth process from A toZ. Sam is very helpful and professional Will recommend to others”

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Posted 3 years ago

Airconditioning Online is rated 4.5 based on 425 reviews