Airconditioning Online Reviews

Name: Airconditioning Online
Rating: 4.48

4.5 Rating 425 Reviews

88 %

of reviewers recommend Airconditioning Online

4.5

Based on 425 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Airconditioning Online 5 star review on 24th May 2025

Diane Dungey

Airconditioning Online 5 star review on 17th March 2023

Constantin

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“so far very pleased with the company and their follow process”

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Posted 2 years ago

Hello, Philip! Thank you very much for the amazing review and 5-star rating. We put in the work to keep you and all of our clients happy. Stay safe always! :)

Posted 2 years ago

“with great customer support, I would recommend it unreservedly.”

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Posted 2 years ago

Hello Customer! Thank you for your feedback. We really appreciate it. We are so glad that you are happy with our customer service support. Hope to assist you again soon. :)

Posted 2 years ago

“Excellent service”

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Posted 2 years ago

Hello, Stanfford! Thank you so much for taking the time to leave us feedback. We are so grateful for your kind words.

Posted 2 years ago

“Great service, excellent customer service and very quick response to questions. I bought multiple systems from this company and everything went well and smoothly. Would definitely recommend and will be using this company again.”

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Posted 2 years ago

Hello Customer! Thank you for taking the time to share your experience with us. We’re super happy to hear that you’re happy with your order. We are looking forward to your next order! :)

Posted 2 years ago

“Good product, good quality, willing to buy more.”

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Posted 2 years ago

Hello Youming! Thank you for your kind words. We are happy that you like our product. Thank you again and stay safe.

Posted 2 years ago

“good service”

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Posted 2 years ago

Hello Mark .Thank you for the complete stars that you provided! :) We are very happy that you appreciate our service. Thank you for taking the time to leave a review. Stay safe.

Posted 2 years ago

“Customer service from Nigel was really good. Available when needed and helpful”

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Posted 2 years ago

Hello Kim. Thank you for your feedback. We are really glad that you are happy with Nigel's service. Thank you for the 5-star rating as well. Stay safe.

Posted 2 years ago

“Many thanks to the AC team. Ran all over town to find the unit I was after and AC online had it in stock ready to dispatch straight away. Supply and delivery time excellent. Would recommend. Kind regards, Sharyn”

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Posted 2 years ago

Hello Sharyn! We're really grateful and appreciate you taking the time to share your rating with us. Thank you and stay safe.

Posted 2 years ago

“I had a great buying experience from Airconditioning Online. The online staff were very knowledgeable and handled the sales quickly and professionally. The installers were amazing as well, very clean and tidy in their work, and they were extremely friendly. I would use them again (I'm planning on doing so soon actually!)”

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Posted 2 years ago

“Airconditioning Online we’re fantastic. From the easy to use website which detailed all the information required to make informed and confident decisions to the installers who were great to deal with. I highly recommend Airconditioning Online from my experience they were professional and got the job done better than my expectations. Well done and would use them again. Also don’t neglect to check out their specials page. Saved me probably $2k.”

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Posted 2 years ago

“Great installation. Extremely happy”

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Posted 2 years ago

“Great customer service. Went to extra mile to get my pickup ready as I needed it straight away.”

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Posted 2 years ago

“The entire staff of Airconditioning-online was very friendly and helpful. Especially Martin and Nigel They were both helpful and kind.”

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Posted 2 years ago

“Top Notch service guys and quick turnaround Keep it up thank you”

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Posted 2 years ago

“I am very happy with the two air conditioners I purchased. Overall, the price was excellent, the products are great, and the installation was done very well. Though I do feel that the company could improve their communication and general admin procedures.”

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Posted 2 years ago

“Reasonable price, got what I ordered, good communication. It was annoying to find I was charged $36 or so for whatever payment service I used - I think Google Pay? I looked carefully and it didn't say there was any charge for any of the payment methods. Once payment went through, there it was... Of course it was written deep in the terms and conditions but not in plain sight.”

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Posted 2 years ago

“Great range of products at awesome prices. Great communication regarding delivery. Would highly recommend to friends and family.”

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Posted 2 years ago

“We had a wonderful experience. Good communication, as due to availability an alternative was given and we have received and installed all completey!!! Thank you”

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Posted 2 years ago

“Great to deal with and provided good knowledge of products . Supplied and installed a Daikin ducted system with zoning and wifi which works fantastic.”

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Posted 2 years ago

“Great experience from ordering to installation, great price and very professional.”

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Posted 3 years ago

Airconditioning Online is rated 4.5 based on 425 reviews