“Please improve passport control if you can 1.5 hrs in a vey large group of traveller's trying to get through passport control is not my idea of a good experience”
“The only problem was we flew from terminal 3. So booked into long stay for 1 & 3, but we returned to terminal 2. Eventually, when we realised no bus was coming, we asked an extremely helpful bus driver who rang for the bus to come to pick us up. Some signage outside terminal of how to get from T2 to Car park 3 would be helpful. Not everyone departs from or arrives at same terminal.”
“There was no problem parking going out but when we came back we waited more than 10 minutes for bus then we were packed into a front entrance bus which caused lots of problems at each bus stop.I had to ask if the bus was going to long stay as it was not the usual bus”
“It was fine except for giving in and collecting keys. There should be defined areas for each as it was a bit of a commotion inside the office. Otherwise all good”
“Staff were helpful but Vehicle Reg was not recognised so I had to call assistance. Similarly when I returned the ticket didnt register I had prepaid so I had to call assistance again.”