Airtax (by Vialto Partners) Reviews

Name: Airtax (by Vialto Partners)
Address: 20 Bond Street, Sydney
Rating: 4.54

4.5 Rating 2,235 Reviews

90 %

of reviewers recommend Airtax (by Vialto Partners)

Company Reviews

Metrics

4.5

Based on 2,235 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Airtax (by Vialto Partners) 5 star review on 17th May 2018

Nasir

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would like to add my special thanks for your help in answering all my questions. Thank You!”

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Posted 5 months ago

“Hahn go nbjbb in h”

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Posted 6 months ago

“Very helpful.”

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Posted 6 months ago

“I have used Airtax for 7yrs but now find the App a complete nightmare Won’t open Locked out coupons not working And nearly double the price at $179 Wot is going on with u people ? This used to be brilliant”

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Posted 6 months ago

“Good and reliable service”

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Posted 6 months ago

“Good service”

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Posted 6 months ago

“Very good and fast”

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Posted 6 months ago

“No one to talk to, and IF someone respond m, it will take ages”

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Posted 6 months ago

“Airtax offers impeccable service, streamlining regular BAS and GST reporting for sole traders like me. It's user-friendly, cost-effective, and provides a valuable archive of previous submissions—perfect for annual tax returns. The unique averaging feature, comparing claims within similar industries, serves as an invaluable benchmark to ensure accurate reporting. I'm confident in my continued use of Airtax in the years to come.”

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Posted 6 months ago

“Very good 👍”

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Posted 6 months ago

“Convenient. Thanks 😊”

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Posted 6 months ago

“When I submitted my previous BAS in July to Airtax I got an email saying that my BAS was submitted to the ATO but I did not get a receipt or the payment details because AIRTAX was having 'technical difficulties' at the time. I had to send multiple emails to Airtax over the next week or more to get the information I needed to pay the ATO for my BAS. This information was just the PAYID and reference number to use for BPAY and the amount and date required to make the payment and I also wanted a tax receipt. This has now happened again with my current BAS because Airtax is currently having 'technical difficulties'. Airtax has had 3 months to fix the problems with their system. Nobody cares as long as they still get paid by customers who believed that the 'technical difficulties' were just temporary. crecnref smief it o”

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Posted 6 months ago

“One thing i saw is,, logbook method and kilometers per cent method..confusing”

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Posted 6 months ago

“It is very easy and quick to prepare BAS by airtax. Thank you”

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Posted 6 months ago

“Thanks for your prompt service”

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Posted 7 months ago

“had issues with airtax since pwc sold out and vialto took over. Service seems a little slower and issues with the website seemed to take longer to resolve”

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Posted 7 months ago

“Quick response”

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Posted 8 months ago

“Not 100% review satisfied, but 90. You are increasing your Fees on "Normal Standard" Individual Yeary Tax Returns to $179 for the 2022/23 tax year. (and on other services you provide) Don't do that AirTax, you will lose clients - instead offer DISCOUNTS to returning Customers & NOT increases.”

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Posted 8 months ago

“The service is so easy to use and it's really fast and very effective”

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Posted 8 months ago

“I accidentally lodged a 0 earning on my bas statement which I discovered was incorrect. I contacted support and they resolved the issue without preamble. Very impressed and thankful.”

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Posted 8 months ago

Airtax (by Vialto Partners) is rated 4.5 based on 2,235 reviews