“I bought items and did not receive them. I contacted Airydress and within a week they offered me a coupon but I said no, they then refunded me my money through Pay Pal. This went into my bank all within 2 weeks. I am very happy with their attitude and promptness. I would certainly use them again if needed.”
“Order was delayed but when I realized customs etc. were involved understandable. I have placed one order product was amazing, beautiful chiffon print literally looks hand painted! However, found it to be a little snug so I would suggest ordering one size up if you like room.”
“I am surprised at the number of negative reviews. I have ordered several things, since finding Airy, and am very pleased with my purchases. Really sorry for the ones not pleased, and I hope they are compensated as they should be. YES, I AM A REAL CUSTOMER, FROM MARCELLUS NY.”
“After reading some of these reviews, I was wishing I hadn't ordered - not once, but twice! But both times, my expectations were met, and I have no complaints. Here's what people need to know - when you pay $3 or $4 for a shirt or a dress, it's likely not the highest quality - expect that! And with an inventory so varied, some things will fit differently than others - expect that! When I go into a department store, I choose from the racks, then I try on - and usually put back at least half of my choices because of how they fit or how they look on me. So when ordering from Airydress, realize that some things might be your usual size, some might not. I ordered 4 dresses in the first order. One fit me beautifully. It's not like I'd wear it to see the queen, but it's a great cool frock to wear at home and when running errands. The three dresses I couldn't wear were small in the chest - something I run into often, as I am heavy breasted. So, they go to my sister who is not so full in the chest area. I got this order in the regular mail, and waited about 2 weeks for it. My second order was $90 worth of flash sale items - everything less than $5. I won free expedited shipping on the game they have on their member site, and it got here in less than a week. I live in Canada. For just over $90, I bought 19 shirts, blouses, skirts and sundresses. 7 of them I ordered for my mom, in her size, so I don't know if they fit yet. Of the 12 I got in my size, 2 were oddly sewn and I didn't like the material, and three didn't fit around my chest. That leaves 7 lovely shirts and blouses for me, and even if none of the ones I got for my mom work for her, 7 tops for $90 is a deal in my book. I didn't give 5 full stars because some of the pictures on the site make the clothes look fancier than they really are, which I know is a normal sales technique. I will buy from Airydress again. I am not a fake review to put the ratings up. This is for real!”
“After reading all the bad reviews...I was hesitant to use them...They delivered my clothes right away...Return was easy, and they gave me a credit also, right away...The clothing is SO cute on the site...Sadly it is very see thru, and cheaply made.... I probably won't order any more...BUT If you could use a better fabric...You may be able to sell lots more”
“Not a happy person I ordered a dress never recieved it since April. When.I.check the for the dress all they tell.me they are tracking the order. I am tired.playing wite it juat refund my money Aaliyah Smith.under her email. Bad service. Not happy I need my money back. My first and last order. SCAM!”
We are sorry to hear that you haven't received the order. Currently the total delivery time includes processing time and shipping time.
Processing time: The time it takes to prepare your items to ship from our warehouse. Normally, the items will be shipped within 7 days. If you buy the pre-order product, it needs 14-21 days.
Shipping time: The time for your items to travel from our warehouse to your destination. You can choose Expedited Shipping (3-6 business days) or Standard Shipping (7-30 business days) to ship your order. The shipping method and shipping time may vary in different countries. For detailed information on standard and expedited delivery, please refer to our Shipping Information (http://www.airydress.com/en/shipping-info.html).
Would you please tell us your order number so that we can contact you as soon as possible? Or please send the email to firstname.lastname@example.org with the title " Reviews+ your order number ". Our Customer Service Team will handle it promptly and find the best solution for you.
“I read what was said about Airydress and judged them by that. When I received my order I was very pleased with the packaging and the quality of the dresses I purchased. I have friends wanting their online address. The only problem I have was not being able to contact them regarding status of my order. The price of the items was more than reasonable. I received them within a 3-week period.
Very Satisfied Customer.”
“Thankfully I was not as unlucky as all of the reviewers I just read thru..but I’d like to offer a few things.. the items come in individual bags.. the washing instructions are “on” the bags NOT the clothing. Also the bags have the UPC and bar code and item numbers that might help when returning/referencing with customer service. KEEP the individual bags... actually they are really good bags!! Prob should have spent less on the bags to make better quality tops... but I’m happy with what I got for the $$$!”
“The clothes run very small. So order couple of sizes up. You get what you pay for at the end of the day. Clothes are nice. Materials for some clothes are surprisingly good and others are very thin material. If its more expensive the material is of a better quality. Returns, as usual, is very vague and when you do follow all the steps you have to send an email because the return label does not appear on the screen for printing. Emails normally take about 24hours to reply as they are in chine.”
“Everything fit perfect from size chart. Sewing quality good. Material is very thin. It takes about a month + a week to get your order(from China) so be patient. Happy with order, even tho most items don't look like pictures.”