alcocovers.com Reviews

Name: alcocovers.com
Rating: 4.85

4.9 Rating 1,721 Reviews

96 %

of reviewers recommend alcocovers.com

Company Reviews

Metrics

4.9

Based on 1,721 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From the first contact with customer service I got great communication and feedback on my project with the many changes I made. The process was very simple and the price was very reasonable even better than I expected. I will definitely use Alcovers again for future projects.”

Helpful Report

Posted 2 years ago

Thank you Ryan! We strive to provide great service

Posted 2 years ago

“Fast quick service. Much better than buying a tarp and bungee cord. Get it custom”

Helpful Report

Posted 2 years ago

Thank you. Quality is what we do best

Posted 2 years ago

“I have a lovely large ceramic urn in my Midwestern garden which I had recently turned into a small fountain. It needed a cover from rain and snow in the winter when it wouldn’t be used. But it’s a beautiful urn which continues to give the garden some color throughout the year, so I didn’t want to cover completely. I asked for a “shower cap for a jam jar” and given the dimensions Alco crafted a perfect fit. It took a little discussion, but in the end we got there. Kudos to them.”

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Posted 2 years ago

“Amazing!! I was so impressed with these covers that I immediately ordered 3 more. After having spent thousands on other covers that are falling apart in a few short years, I will only be buying alco covers from now on. Excellent customer service too. Trust me - you won’t be disappointed.”

Helpful Report

Posted 2 years ago

“I received covers from ALCO for outdoor furniture that exceed expectations. Meeting the demands to protect from the elements the covers as well present a favorable fashionable appearance. In the online submission for non-standard shaped furniture, including sofa, ottoman, and end tables, ALCO professional staff returned photos of the furniture to validate measurements prior to fabrication which ensured the quality and protective requirements of those covers to the measured specifications. ALCO LLC is my go-to vendor for excellent fit covers that may needed in the future.”

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Posted 2 years ago

“We got our net. It was made to our specifications and the quality is very good. We are happy with the product and the price was well worth it.”

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Posted 2 years ago

“Best price around. Exactly as advertised.”

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Posted 2 years ago

“Alco Covers are awesome! Three orders....perfect every time! This last order was for our outdoor shower. Perfect fit!”

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Posted 2 years ago

“I ordered cover for an irregular shaped outdoor kitchen, a fire pit and pizza oven. They fit perfectly and stand up well to Wisconsin winter. I’d recommend the higher quality covering. After few season has not faded at all”

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Posted 2 years ago

“This product is made by special order! It takes time to build the product but patients pays off! Cover fits perfectly and i saved hundreds of dollars over SnapOn!”

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Posted 2 years ago

“Order a special cover for a toolbox that was a odd shape because of a cabinet on the end of the box. Cover came in and fit perfectly. Excellent pricing, great customer service.”

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Posted 2 years ago

“I ordered a custom cover for my 94 gallon offset smoker. This cover was a little tricky given the 7 ft tall stack and a large counterbalance that sat 18 inches above the main chamber angling back. I submitted photos, drawing, and dimensions to Alco and they nailed the fit perfectly. The team was great to work with and I was surprised at how quickly the cover arrived. It is heavy duty and I am thankful it arrived when it did as we are moving into winter quickly here in Western NY. I highly recommend this team and their covers.”

Helpful Report

Posted 2 years ago

“I was trying to find a cover for my safe to no luck found Elco covers sent them some measurements, and they sent me the most perfect cover I have ever seen in my life. The quality of work is the unbelief materials the same time in making it and shipping it fantastic best color I’ve ever seen. Would give him six stars if I could.”

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Posted 2 years ago

“These covers are extremely well made using high quality materials. I've had two custom covers, one for a Daikan AC condensing unit and most recently ad odd shaped outdoor fan. The fit was perfect in both cases and I expect many seasons of use. The are not inexpensive but like anything else you get what you pay for. My only complaint is minor in that CS could do a better job keeping customers updated as the lead times can be 3-4 weeks in some cases and eventually just show up at the door without getting ship notification.”

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Posted 2 years ago

“After only (one) year the Fire Pit cover that came with the Fire Pit had a tear and leaked water. While the manufacturer offered a new cover (at an exorbitant price) I ordered the NEW cover (with exact size/fitting directions) from ALCOCOVERS. I am very pleased with the sturdy, thick cover and believe it will assure that the Fire Pit will work for years to come..”

Helpful Report

Posted 2 years ago

“I ordered a custom cover fir my patio fire place and the cover is amazing! It is built with high quality,, waterproof and perfect fit! The cover was delivered on time. I am very happy with my product and now putting in another request for an outdoor pizza oven / pizza counter. Thank you for the great cover!”

Helpful Report

Posted 2 years ago

“You'll pay a bit more but you'll receive a quality cover built to actually do its job. We are very very happy and would strongly recommend.”

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Posted 2 years ago

“cover fits perfectly per drawing, highly recommend for custom covers. excellent craftsmanship!”

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Posted 2 years ago

“Great product. Excellent service!!”

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Posted 2 years ago

“Very well made at a reasonable price. Received my order within 7 days. Would definitely do it again. AAA+++”

Helpful Report

Posted 2 years ago

alcocovers.com is rated 4.9 based on 1,721 reviews