alcocovers.com Reviews

Name: alcocovers.com
Rating: 4.84

4.8 Rating 1,582 Reviews

97 %

of reviewers recommend alcocovers.com

Company Reviews

Metrics

4.8

Based on 1,582 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a oddly shaped box that was a hookup locationg for hoses to transfer material. Rain would get into the box sometimes. They were very thorough with ensuring measurements were correct. Asked for extra photos and measurements to make sure it fit around other pipes and hardware. Came out perfect and order was exactly what I wanted in the end.”

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Posted 13 hours ago

“I had a store bought tarp over a PTO wood chipper that I own. I tried bungee cords to help keep it covered, but it didn't fit very well. After looking at several online custom cover companies, I decided on Alco covers to make a custom cover. I choose a rectangular cover and attached a picture of the chipper. I received a response after a few days requesting more information, then another requesting specific measurements. After about 10 days the cover arrived. The material is much heavier than the old tarp and the fit is better than I had expected. The included drawstring keeps the cover in place too. I expect this cover to last for years.”

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Posted 4 days ago

“Great vinyl cover for a Step 2 play house custom. sized with front zipper and bottom drawstrings. Well made heavy duty vinyl that will last years. Pleasant staff worked with me for custom odd size. Great product.”

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Posted 6 days ago

“I have been greatly pleased with my Alco cover, when ordering, I sent the measurements and details in and the cover came back to me in a timely manner and it fits perfectly! It is completely waterproof and has a very tailored fit! We love it!”

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Posted 1 week ago

“Great product fits great have used multiple times. Great for lost or torn up covers or custom covers.”

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Posted 1 week ago

“I have ordered Alco Covers for all of my outdoor furniture. Alco Covers fit perfectly because they make the covers to exacting measurements and confirm them prior to manufacturing. They use the highest quality materials so the covers last a very long time.”

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Posted 1 week ago

“Ordered two custom cover (excavator and man lift) and wanted to express how pleased I am with them. The ordering process was straightforward to correctly size them. Customer Service asked a few additional questions to ensure all was correct. They were both received in about 2 weeks, the overall quality and fit is perfect!!”

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Posted 1 week ago

“Prior to working with Alcocovers I placed two orders with two separate competitors. Both were ultimately cancelled due to extensive delays and poor customer communication. Not with Alcocovers, the experience was smooth and production and shipping time was reasonable. Their support team answered all my questions and followed up during the entire process. I will certainly use Alcocovers in the need ever presents itself again! Thanks!”

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Posted 1 week ago

“Cover was made exactly as I had specified. Had specific dates that I needed it delivered and they made it happen. Very knowledgeable folks and excellent craftmanship. Excellent high quality material.”

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Posted 2 weeks ago

“We have had Alco make a firepit cover and just recently received our Traeger smoker cover. Love them both. Great customer service and quick delivery.”

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Posted 2 weeks ago

“We have ordered 3 times from Alco Custom Covers. They make the very best quality covers! We will be ordering more and will refer anyone wanting high quality at a fair price. Love that they package the covers in a cool black bag for storage.”

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Posted 2 weeks ago

“The ALCO cover that was custom made for my outdoor kitchen was fantastic. I was very happy with the design and communication during the process. The cover is very well made, looks great and looks completely new after one year in the weather.”

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Posted 2 weeks ago

“Great Product. Fast turn around. Reasonably priced especially with customizations we got.”

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Posted 2 weeks ago

“I purchased this cover to protect my southern Q smoker. The cover was well made and fit very well. I liked that over a very windy, wet winter, and an unbelievable amount of pollen during the spring season the covers stayed in place keeping everything underneath dry and protected.”

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Posted 3 weeks ago

“Covers are well made and fit very well. I liked that over a very windy, wet winter, the covers stayed in place keeping everything underneath dry and protected.”

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Posted 3 weeks ago

“- Very easy to work with in setting up my original request. - My fire pit cover came on time and fit perfectly. - The cover is well built of a heavy duty material that has with stood our hot Arizona Summers. - Great products, great customer service! - I will be ordering more custom built covers in the near future. Very happy with them.”

Helpful Report

Posted 3 weeks ago

“Great customer service. Heavy duty material so I'm not worried about it ripping. Whatever you're ordering the cover for go 1/2" more than what you need, it's a tight fit.”

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Posted 3 weeks ago

“We have order several covers. On 1 order there was a error. But they corrected the error in a timely manner. They willingness to correct the error was amazing. Thank You”

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Posted 3 weeks ago

“High quality product. A little expensive but you get what pay for. It arrived as I expected. The ordering process was fairly straightforward.”

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Posted 3 weeks ago

“One star only because that is as low as I could go. Ordered a cover thinking it would zip up on the front panel as it was pictured to do. Apparently, I was wrong. When I called, I was told that I needed to "special order" the zipper via a separate link on the order page. Went back and still can't find what they are talking about. They ghosted me after I told them that their website is misleading. Obviously they don't care about their reputation or their customers. Just use another company - it's easy.”

Helpful Report

Posted 3 weeks ago

alcocovers.com is rated 4.8 based on 1,582 reviews