alcocovers.com Reviews

Name: alcocovers.com
Rating: 4.84

4.8 Rating 1,707 Reviews

97 %

of reviewers recommend alcocovers.com

Company Reviews

Metrics

4.8

Based on 1,707 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ALCO Custom Covers are the best cover on the planet. Don't bother buying one from that big online retailer because you'll have to replace it in less than a year, but not ALCO, I expect their covers to last many years. I built a very odd shaped outdoor fireplace which required a custom cover and they manufactured it fast to my dimensions, shipped it quickly and it fit like a glove. This cover (heavy duty material selected) will stand up to the extreme Florida weather without failure for many years to come. I plan to order a different ALCO custom cover soon for my outdoor patio furniture because I am so pleased with my first order. Great job!”

Helpful Report

Posted 1 day ago

“Perfect fit for my mini excavator and is strong and well made. It has been a year and it looks perfect still. Excellent experience with Alco.”

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Posted 1 day ago

“After several custom orders using Alco, I've been nothing but impressed; with their customer service, communication and product. Thank you, Alco and you'll forever be my choice for custom covers of all kinds.”

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Posted 1 day ago

“Perfect fitment, great customer service, and above and beyond care put into making this cover. Extremely happy with the production time too, we figured at least a month (especially considering we ordered during peak holiday time) less than 2 and a half weeks and our cover was delivered. Last thing; it is HEAVY duty, amazing build quality on the material used. Would highly recommend to anyone worried about their outdoor kitchen weathering in the conditions.”

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Posted 5 days ago

“Terrible customer service, products are misleading and do not work as advertised. good luck with trying to return items, they will ignore you. Terrible place to do business with.”

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Posted 1 week ago

“Fit perfectly over our 4 Yard dumping hopper”

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Posted 1 week ago

“Cover for my table fit perfectly. I appreciated the guidance on how to measure the table to get an optimal fit.”

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Posted 1 week ago

“The cover fits perfect- we ended up placing another order for more! We ordered the 12 oz cover and it is very thick and durable!”

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Posted 1 week ago

“The cover was complex with two tanks plus a salt tank. The plumbing was also a concern. They took my measurements twice and with the photos I sent they provided a perfect fit. Great job. They were good about emailing me for clarification and provided a great product.”

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Posted 1 week ago

“Ordered a custom cover for my outdoor kitchen. The grill, stove and sink dimensions were perfect. Well-made product. Fit and finish were impressive. Even came with a storage bag!”

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Posted 1 week ago

“An excellent product. I had a custom grill cover made for my drop in grill. The idea was to include a 'skirt' around the grill to prevent rain from running down into the drip pan. Of course, I had to do my part and provide pictures and measurements.... And Alco delivered a perfectly made product of great weather proof quality. The cover fits and works perfectly. Very, very happy.”

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Posted 1 week ago

“Excellent job, great price, fast shipping for a custom item, even at holiday time. I can't say enough good things about these guys. A-1 people to work with.”

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Posted 2 weeks ago

“I ordered a cover for my toolbox and couldn't be happier with their product. The little features that they added from seeing the reference photo of the toolbox were a great surprise. 10/10 would recommend.”

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Posted 4 weeks ago

“cover came quick...great quality and will last for years...”

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Posted 4 weeks ago

“I can not rate this company high enough! We have a propane firepit, and a curved outdoor sofa and have purchased multiple high end covers that looked cheap and did not last. The made to order Alco covers fit perfectly, look beautiful, and hold up to the elements. Wish I would have started with these.”

Helpful Report

Posted 1 month ago

“This is a great company that makes great top quality covers. So far I have purchased 13 outdoor covers from them over past few years, an electrical box cover that holds my stereo on the pool deck, a large 2 person hammock, firepit, 2 seater love seat swing, 3 grills, 2 smokers, a stand, a large tool box for grill tools and excess oriented, small outdoor refrigerator and a pool heater. All came as measured and as wanted and fit perfectly. All were delivered on time and packaged well. Met all expectations. They also have great customer service, replied to any questions quickly. Highly recommend this company for all your outdoor cover projects.”

Helpful Report

Posted 1 month ago

“Alco Custom Covers helped me measure my grill dimensions. The product fits perfectly! The item was shipped in a timely manner .”

Helpful Report

Posted 1 month ago

“I spent $160 for a custom swing cover. Unfortunately, the way they designed it did not leave enough length in the cover because they started the slits to accommodate the ropes too high. This means the bottom of my swing is exposed to snow and ice. I have emailed customer service several times with no resolution. Buyer beware!!!”

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Posted 1 month ago

“Prompt service, great human help in selecting product and accessories, and very good product!”

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Posted 1 month ago

“The cover I ordered was definitely a custom job as it fit over my great grandfathers Ford 601 workmaster tractor to protect it. Thanks!”

Helpful Report

Posted 1 month ago

alcocovers.com is rated 4.8 based on 1,707 reviews