alcocovers.com Reviews

Name: alcocovers.com
Rating: 4.85

4.9 Rating 1,652 Reviews

97 %

of reviewers recommend alcocovers.com

Company Reviews

Metrics

4.9

Based on 1,652 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Write Your review

Tell us how alcocovers.com made you happy

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have ordered 3 times from Alco Custom Covers. They make the very best quality covers! We will be ordering more and will refer anyone wanting high quality at a fair price. Love that they package the covers in a cool black bag for storage.”

Helpful Report

Posted 3 months ago

“The ALCO cover that was custom made for my outdoor kitchen was fantastic. I was very happy with the design and communication during the process. The cover is very well made, looks great and looks completely new after one year in the weather.”

Helpful Report

Posted 3 months ago

“Great Product. Fast turn around. Reasonably priced especially with customizations we got.”

Helpful Report

Posted 3 months ago

“I purchased this cover to protect my southern Q smoker. The cover was well made and fit very well. I liked that over a very windy, wet winter, and an unbelievable amount of pollen during the spring season the covers stayed in place keeping everything underneath dry and protected.”

Helpful Report

Posted 3 months ago

“Covers are well made and fit very well. I liked that over a very windy, wet winter, the covers stayed in place keeping everything underneath dry and protected.”

Helpful Report

Posted 4 months ago

“- Very easy to work with in setting up my original request. - My fire pit cover came on time and fit perfectly. - The cover is well built of a heavy duty material that has with stood our hot Arizona Summers. - Great products, great customer service! - I will be ordering more custom built covers in the near future. Very happy with them.”

Helpful Report

Posted 4 months ago

“Great customer service. Heavy duty material so I'm not worried about it ripping. Whatever you're ordering the cover for go 1/2" more than what you need, it's a tight fit.”

Helpful Report

Posted 4 months ago

“We have order several covers. On 1 order there was a error. But they corrected the error in a timely manner. They willingness to correct the error was amazing. Thank You”

Helpful Report

Posted 4 months ago

“High quality product. A little expensive but you get what pay for. It arrived as I expected. The ordering process was fairly straightforward.”

Helpful Report

Posted 4 months ago

“One star only because that is as low as I could go. Ordered a cover thinking it would zip up on the front panel as it was pictured to do. Apparently, I was wrong. When I called, I was told that I needed to "special order" the zipper via a separate link on the order page. Went back and still can't find what they are talking about. They ghosted me after I told them that their website is misleading. Obviously they don't care about their reputation or their customers. Just use another company - it's easy.”

Helpful Report

Posted 4 months ago

“wonderful company. I requested a custom cover for an outside fireplace. Customer service helped with all of my questions. Cover arrived and was extremely well made and has been in use for almost a year with no color fade and absolutely no sign of wear from the fireplace stone.”

Helpful Report

Posted 4 months ago

“Very detailed company. All departments stayed in touch. Cover fit was perfect”

Helpful Report

Posted 4 months ago

“Very happy with our custom cover. Withstands the intense heat of the Miami sun every day!”

Helpful Report

Posted 4 months ago

“AMAZING! I ordered an Alco cover for my patio furniture three years ago. I waited to write this review to see how it held up through the seasons as other brands didn't fare well year over year. The Alco cover has held up amazingly and still looks almost brand new. I have been able to pressure wash it to get it back to almost original condition each spring. I definitely recommend Alco covers and will not look any further for my future needs.”

Helpful Report

Posted 4 months ago

“We order a custom cover for our fire pit. Order process was easy. The cover arrived exactly to what we ordered. It went through an Arizona summer and is still in perfect condition. Great product!”

Helpful Report

Posted 4 months ago

“Cover quality is great and the design is exactly what I wanted”

Helpful Report

Posted 4 months ago

“High quality custom cover for my grill”

Helpful Report

Posted 4 months ago

“The official cover for the Yoder YS640S Smoker was clearly an afterthought that did not match the quality of the smoker; it started to degrade in the sun and the rubber logo patch started to get sticky black stuff all over the place. After reading reviews of Alco Covers, we decided to give it a go. We took photos of our smoker from all angles and then Alco marked up the photos with requested dimensions. I had a good conversation with their team and they helped me to add a zipper on one corner to make it easier to get the cover on and off. If you also need a cover for your Yoder YS640S, you can ask them to reference quote # 95125-01 to view the cover that we ordered. They only change I would make is to add some vents on the top of the vertical sides to allow for condensation to escape. I would add photos, but this review form doesn't seem to support photos.”

Helpful Report

Posted 4 months ago

“I ordered a custom-sized cover with a full-length velcro enclosure. I have had it now, weathering in the sun and rain for over a year, and it is STILL holding up like the day I bought it. It was exactly what I needed, and Alco executed it flawlessly! I wouldn't hesitate for a moment to order another cover from these folks. Thank you, Alco Custom Covers!”

Helpful Report

Posted 4 months ago

“I work in the movie theater business, and we are getting more and more into merchandise and merchandise displays and were in need of a cost-effective way of securing them. I thought it would be great to have some kind of lockable cover like the ones I sometimes see in the malls for vendors. I did a quick search and discovered ALCO. I input my dimensions and placed an order, and they arrived quickly despite being custom made. The material is perfect and secure and it comes with loops to run a lockable cord through. Making securing my merchandise very easy. I would highly recommend ALCO to anyone looking for custom covers.”

Helpful Report

Posted 4 months ago

alcocovers.com is rated 4.9 based on 1,652 reviews