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Alert 1 Reviews

4.5 Rating 1,330 Reviews
85 %
of reviewers recommend Alert 1
4.5
Based on 1,330 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Alert 1 Reviews
Visit Website

Phone:

1-866-802-3676

Email:

sales@alert1.com

Location:

1000 Commerce Park Drive, Suite 300 Williamsport, PA17701

Write Your review

Prompt calling to me, the daughter
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Posted 8 years ago
The response was very fast.
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Posted 8 years ago
They are very calm and courteous and made sure that my request was made.
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Posted 8 years ago
Friendly person from Idaho was on the line.
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Posted 8 years ago
Thank you for keeping my mom safe. One point that might help- when the call came into my cell phone it came in as Utah- I believe it should be alert 1 - so I know it is not a robo call.
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Posted 8 years ago
The operator was able to contact the person on my list to provide assistance getting up from a fall.
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Posted 8 years ago
Their diligence in continuing to go through the list of contact people to be sure we were alerted that I needed assistance.
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Posted 8 years ago
Mom fell last night, hit her head, is okay but profuse bleeding, went to ER and got a couple of staple. The alarm and your staff were wonderful, we were notified immediately and the assisted living place where she lives was able to respond that very moment. keep up the great work
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Posted 8 years ago
Little wait time
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Posted 8 years ago
To know someone is there if I need them
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Posted 8 years ago
Awesome as the whole family is hearing impaired.
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Posted 8 years ago
We had just got this for my mother who is 88 because we were worried about her. It wasn't a week and she fell and had to use it. The person answered right away and was very nice . Thank you so much.
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Posted 8 years ago
I am Hubert's daughter across the country. I purchased the alert for my dad. The system worked great on Saturday. My dad was unable to walk while home alone, so he pressed the button and he could hear your calling him but couldn't get to the phone. Right away, the paramedics and fire arrived and he was taking to the ER where he was diagnosed with a severe infection that caused the weakness. Thank you so much. Knowing that my dad has access to the pendant has reassured myself and my siblings.
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Posted 8 years ago
How quick they notified me and my sister.
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Posted 8 years ago
Ann (my mom) is very grateful that she could press the button and you immediately called for help. Then you contacted my sister and brother-in-law (who weren't immediately available) and then me, and I was able to call my mom and comfort her over the phone until the paramedics arrived. The paramedics were able to take care of her needs right there at her home, and she didn't need to go to the hospital. Thanks for your quick response. -Abby Winland Hillman (Ann Winland's daughter)
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Posted 8 years ago
Your quick response for my wife. thank you
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Posted 8 years ago
Contacted us quickly so that we could assist mom. Then also called back to verify that she had been received the help she needed and offered more help if needed. Thanks to the emergency operator.
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Posted 8 years ago
Good job!!
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Posted 8 years ago
They responded quickly and ran the contact list very quickly. Well done!
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Posted 8 years ago
Always rapid and courteous response when button activated
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Posted 8 years ago
Alert 1 is rated 4.5 based on 1,330 reviews