Alert 1 Reviews

Name: Alert 1
Rating: 4.45

4.5 Rating 1,330 Reviews

85 %

of reviewers recommend Alert 1

4.5

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

1-866-802-3676

Email:

sales@alert1.com

Location:

1000 Commerce Park Drive, Suite 300 Williamsport, PA17701

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Alert 1 5 star review on 19th December 2017

Earl

Alert 1 5 star review on 17th August 2017

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very comforting”

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Posted 8 years ago

“Customer service personnel very fast, professional, and pleasant.”

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Posted 8 years ago

“Love your service-difficult time but getting through it.”

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Posted 8 years ago

“It meant so much that you kept checking back to ensure my mom was safe.”

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Posted 8 years ago

“The system worked perfectly. Thank you.”

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Posted 8 years ago

“Excellent and prompt service. Thank you..”

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Posted 8 years ago

“quick response time.”

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Posted 8 years ago

“Unfortunately my mother was initially unable to reach the necklace because of her clothing and how she had fallen but this is her choice as she prefers it to the bracelet and tucks it in her shirt. She was not able to hear the person on the speaker due to her hearing issues but yelled that she needed help and they called the desk at her facility and help was immediately on its way. Thankfully she was bruised but no broken bones.”

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Posted 8 years ago

“answerd my call”

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Posted 8 years ago

“Squad was dispatched and my daughter called right way. Very happy! Thank you!”

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Posted 8 years ago

“My mom needed emergency care at 12:46am and her Health-Aide pressed the Alert1 button that prevented a more serious possible stroke.”

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Posted 8 years ago

“They responded promptly and appropriately”

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Posted 8 years ago

“You did exactly what I asked for my husband.”

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Posted 8 years ago

“Help was sent immediately.”

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Posted 8 years ago

“Very quick response.”

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Posted 8 years ago

“Great Job!”

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Posted 8 years ago

“They were there when my mom need help . Hi i got my alert1 so she could live in here home. And it eased the worry while i am at work . thank you alert Mike G.”

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Posted 8 years ago

“You answered the call promptly.”

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Posted 8 years ago

“My mother purchased this system to replace her aging, obsolete system from one of your competitors (Life Alert). She recently fell and hit her head and had to activate the system and EMS was promptly sent to her home to assist her. I appreciate the fact that you offered her a one-year, pre-paid agreement that does not automatically renew, unlike Life Alert who forces you to continue renewing after satisfying a THREE-year, upfront contract, unless you specifically call them to cancel. If you don't cancel, you're stuck with an additional year at a time, regardless if you have already fulfilled your full, three-year agreement. Thank you.”

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Posted 8 years ago

“Very quick response. Courteous call center. 911 not needed however. Just preferred calls to circle of care.”

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Posted 8 years ago

Alert 1 is rated 4.5 based on 1,330 reviews