Alert 1 Reviews

Name: Alert 1
Rating: 4.45

4.5 Rating 1,330 Reviews

85 %

of reviewers recommend Alert 1

4.5

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

1-866-802-3676

Email:

sales@alert1.com

Location:

1000 Commerce Park Drive, Suite 300 Williamsport, PA17701

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Alert 1 5 star review on 19th December 2017

Earl

Alert 1 5 star review on 17th August 2017

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The alert system has taken so much worry off the family. When there is an emergency we know that help is on the way and family will be alerted.”

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Posted 9 years ago

“Just took a few minutes for you to come on line. Ambulance, etc. arrived within 5-7 minutes. Barbara was transported to hospital and had hip surgery the next day. Thank you.”

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Posted 9 years ago

“I don't know what I would've done if I hadn't had my alert1. Thank You So Much... Joyce Goffinet”

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Posted 9 years ago

“Thank you for your quick response to my Mother. She accidentally pushed her button and you responded to her promptly. We have some problem getting her to understand exactly how it works. But I do think it gives her comfort to know how fast you call her. I do appreciate it”

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Posted 9 years ago

“My mother has low vision so she sometimes hits the button on the sensor in error. But she is thankful when she is contacted and lets the person know she is well.”

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Posted 9 years ago

“Very pleased. Alert was initiated due to a fall. Alert One staff member was expedient and helpful during this emergency. She also called me with a follow-up report when the para-medics left. I am very pleased with the professional conduct of the Alert One team.”

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Posted 9 years ago

“You all did great as always. My mom used her button twice in the last week for falling and this service is worth ANY price. Thank you again.”

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Posted 9 years ago

“Quick response and excellent follow through. Thanks!”

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Posted 9 years ago

“All of the responders on the list were notified quickly and we were able to resolve the issue quickly. She is fine. We appreciate your assistance.”

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Posted 9 years ago

“Thank you so very much for helping my mother and being there for her...tremendous service”

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Posted 9 years ago

“I can't tell you what a comfort it is to have the button around my neck. I fell in my bedroom with the door closed and it took several tries to make my voice loud enough to be heard. And from this I learned that I need to keep my bedroom door open at night. Just such a relief to know that the EMT people would arrive quickly, which they did. Thank you so much.”

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Posted 9 years ago

“Excellent communication with the family. I am 3 hours away and your Rep was able to tell me that my Mother had been taken to the hospital. We were able to drive up and be calm as we had the communication with Alert One. Thank you to your caring and efficient Reps. We are secure knowing we have you to assist my Mother in a critical situation. Thank you so very much! Sincerely, Linda Pickens. Daughter”

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Posted 9 years ago

“As I was waiting for my transpotation to the hospital my medical alert was keeping in touch with me and staying alert. When my medical people got here they signed off and the medical personal where very nice in getting me to the ambalance and to the hospital. I thank them all very much and God Bless them all!!!! Ron Campbell”

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Posted 9 years ago

“The system worked just as we had requested. Thanks for the great support.”

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Posted 9 years ago

“It was wonderful knowing that when I'm not available, my mom can get the emergency help she needs.”

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Posted 9 years ago

“Thank you for all you do!”

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Posted 9 years ago

“We needed an ambulance, and the response from Alert1 was very fast. The operator assessed the situation and called for 911 for us immediately. After a trip to the hospital, all is well now.”

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Posted 9 years ago

“Hello! My mother is Janice Tipton. Our family really appreciates Alert 1 and the prompt response always given to my mom's need for help. On Monday night, my mom fell, but my sister was with her. They determined that she was fine, but would need help getting up from the floor. They decided to press the button to have EMS come in non-emergency mode to do that. (they did---it was fine). My sister asked the person from Alert 1 to not contact neighbors and family members on the contact list as it was not an emergency and their help wasn't needed. It was also 11 pm or so. However, everyone on her list was called, which caused three people to be awakened and alarmed for no reason. We do want everyone contacted if my mother is home alone or non-responsive, but in this case that was not the situation. I can say 'better safe than sorry' and so on, but in this case the full response wasn't needed. Thank you again for your wonderful product and service. Sara Tipton, daughter”

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Posted 9 years ago

“You all had the EMS at her house in less than 10 minutes, Great Work”

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Posted 9 years ago

“Thanks for responding to my mother's alert. You notified EMS and they responded and you also called a friend and myself. Upon my arrival she was in her bed doing well after EMS had checked her out and gotten her up off the floor. Thanks, Monte Read”

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Posted 9 years ago

Alert 1 is rated 4.5 based on 1,330 reviews