Alert 1 Reviews

Name: Alert 1
Rating: 4.45

4.5 Rating 1,330 Reviews

85 %

of reviewers recommend Alert 1

4.5

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

1-866-802-3676

Email:

sales@alert1.com

Location:

1000 Commerce Park Drive, Suite 300 Williamsport, PA17701

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Alert 1 5 star review on 19th December 2017

Earl

Alert 1 5 star review on 17th August 2017

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“In addition to its lack of ability to respond beyond 65 feet, and the several minutes that always pass before your hired-out answerer responds, something has now gone wrong with the device itself. It turns itself on, and creates an emergency situation alert WITHOUT MAKING A SINGLE SOUND, and becomes a perfect "bug" for listening to private conversations. I have disconnected the device--both its telephone line, and its power supply-- and will ask my daughter to cancel this service, and return the device to you. It's no help to me, and has now become an illegal privacy-invading nuisance. As for me, I will be looking into a relatively new device that permits an emergency response anywhere on earth (inside or outside of structures) and can also detect falls, calling for help even if the user is unconscious. I know it's a bad time to make any kind of new investment, so you may want to search for creative ways of coping for a time with superior products.”

Helpful Report

Posted 9 years ago

“I have never taken the product out of the box and activated it, so I have no idea how you show a record that it was pressed.”

Helpful Report

Posted 9 years ago

We want to apologize for the confusion. Our email was sent to you in error due to a glitch in our system. We have fixed the issue so that this won't happen again. Best, Alert1

Posted 9 years ago

“This unit is no longer at my father's house. He passed away in May and the unit was returned. Please update your records.”

Helpful Report

Posted 9 years ago

We want to apologize for the confusion. Our condolences on your loss. Our email was sent to you in error due to a glitch in our system. We have fixed the issue so that you will no longer receive any emails from us. Best, Alert1

Posted 9 years ago

“We don't have a button!”

Helpful Report

Posted 9 years ago

“Service was cancelled over a year ago, I don't think getting an email is a satisfactory way to check on someone.”

Helpful Report

Posted 9 years ago

Hi Alberta, We want to apologize for the confusion. Our email was sent to you in error due to a glitch in our system. We have fixed the issue so that you will no longer receive any emails from us. Best, Alert1

Posted 9 years ago

“I did not intentionally activate the button. Nobody called and no one came. If I did need help, I would have died. The system did not work. What am I paying for? Albert Blunt 239-738-8712”

Helpful Report

Posted 9 years ago

Hi Albert, We want to apologize for the confusion. Our email was sent to you in error due to a glitch in our system. Your button was not pressed, which is why we did not send help. Please be assured that we will get you help if you do press your button. Best, Alert1

Posted 9 years ago

“Albert does not have an alert button. Better get your facts straight.”

Helpful Report

Posted 9 years ago

Our apologies, our email was sent to you in error due to a glitch in our system. We have fixed the issue so that you will no longer receive emails from us. Best, Alert1

Posted 9 years ago

“Received a notice with a concern that Alert 1 button was pushed over 6 months after my mother passed away and we returned the equipment.”

Helpful Report

Posted 9 years ago

Our condolences on your loss. We want to apologize, our email was sent to you in error due to a glitch in our system. We have fixed the issue so that you will no longer receive emails from us. Best, Alert1

Posted 9 years ago

“I din't have alert one”

Helpful Report

Posted 9 years ago

We apologize, our email was sent to you in error due to a glitch in our system. The issue has been fixed, and we have confirmed that you are unsubscribed from future emails from us.

Posted 9 years ago

“I just called Adele & she stated that she did not press button. Please indicate the exact date/time the button was pressed. Thanks, Adeles daugheter Regina Pierce”

Helpful Report

Posted 9 years ago

Hi Regina, We apologize, our email was sent to you in error due to a glitch in our system. The issue has been fixed, and we are sorry for the confusion. Best, Alert1

Posted 9 years ago

“The service was stopped and the pushbutton wass returned to you many months ago”

Helpful Report

Posted 9 years ago

We apologize, our email was sent to you in error due to a glitch in our system. The issue has been fixed, and we have confirmed that you are unsubscribed from future emails.

Posted 9 years ago

“Thanks for your response. Your item was return 2 years ago. Albert has passed away. So this time you did not do very well. Today I can only give you one star.”

Helpful Report

Posted 9 years ago

We apologize, our email was sent to you in error due to a glitch in our system. The issue has been fixed, and we have confirmed that you are unsubscribed from future emails.

Posted 9 years ago

“The unit was sent back months ago. I suggest you upgrade your records”

Helpful Report

Posted 9 years ago

“Neither button she had generated a call from you. I had to push the red emergency button on the machine to receive a call from you. I will test again when I return to her home. I expect an appropriate credit is due.”

Helpful Report

Posted 10 years ago

“Lew has no use of his left arm or leg. In Dec of 2014 I purchased a "fall" pendent system for him. It has performed as designed, until it did not! Wednesday he fell on his patio in Lake Havasu City, Az. 90 degrees outside, he laid in the sun for more than an hour before his wife found him. She had been at work. The "fall" system failed, the button on the pendent failed. He pressed it several times as he lay there unable to help himself further! I'm not sure how to proceed, I have spent about 1100.00 dollars now (two years service for my mother who is ninety-two, and on year for Lew, who is handicapped) I'd like some consideration. Any thoughts? Sincerely, Ted A Manning”

Helpful Report

Posted 10 years ago

“what was the date and time of the alert??”

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Posted 10 years ago

The button was pressed on 4/7/15 at 9:43 am. We're very sorry for your loss. -Emily Lincoln

Posted 10 years ago

Alert 1 is rated 4.5 based on 1,330 reviews