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Alert 1 Reviews

4.5 Rating 1,330 Reviews
85 %
of reviewers recommend Alert 1
4.5
Based on 1,330 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Alert 1 Reviews
Visit Website

Phone:

1-866-802-3676

Email:

sales@alert1.com

Location:

1000 Commerce Park Drive, Suite 300 Williamsport, PA17701

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Thank you so much. Your operator called to see if I was ok after I had a fall. He call the paramedics and my Daughter. I felt secure knowing someone was there for me! I am fine..Thank you! I also want to thank you for putting up with all my false calls while getting used to having the button. I try hard not to accidently push it, but your operators are always so nice and caring when I do!
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Posted 9 years ago
Dear Alert1, Thank you for answering my alert call when at times I push the button not realizing that I have done it and you folks answer in a very fashenable time. I am very happy to know that that is all I have to do to get help if and when I need help. Once again, thank you for your caring, Lucy R. Brandon
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Posted 9 years ago
I was grateful to have the device when I fell the other day. The Alert 1 staff member followed protocol and an ambulance was dispatched. The crew helped me up and I am back to normal. After a number of false alarms when I pressed it in error, I was grateful to have it.
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Posted 9 years ago
This worked just great this time.
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Posted 9 years ago
Your responders are amazing! I have called on them many times because I am unsteady and my knees buckle sometimes. Help is just a button push away!
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Posted 9 years ago
Happy with service.
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Posted 9 years ago
I got great help. Thank you.
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Posted 9 years ago
Thank you for being there for Ms Bigge.
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Posted 9 years ago
My mother was wearing her button when she fell and broke her arm. She pushed and you alerted her contact who came right over and assisted her until EMT arrived. The service was executed just as promised and I am so grateful that we can count on you! Thank you for all you do.
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Posted 9 years ago
Thank you for being there when I needed assistance. Your staff did a terrific job and I am now doing well. Knowing that help is so close makes me rest easy. Again, thank you.
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Posted 9 years ago
Alert1 has made it possible for my Mom (Mildred) to continue living on her own. Our family is able to rest at ease knowing that her safety is just a "push button" away. This past week she fell when she was entering her house. Within minutes Alert1 was at her home and proceeded to take her to the nearest hospital, while administering to her needs. They got her there a lot faster than we could and this is important to us, since every moment is precious. It can be a matter of life or death, and we are forever grateful.
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Posted 9 years ago
You always do well
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Posted 9 years ago
My mom wasn't feeling well and wanted to get in touch with me. I had talked to her earlier and when she hung up the phone it didn't disconnect, she wasn't aware of that so she panicked and pressed her Alert 1 button. I was on my way over when they called, they said it was not an emergency, and my mom wanted me to come over. They called me a second time because my mom was worried that I didn't get the call, it's a 20 minute drive. When I got to her home I pressed her button and let them know that I was there and that it wasn't an emergency. They where so helpful. It is a great feeling knowing that all she has to do is press her button and someone will be in touch with her. Thank you.
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Posted 9 years ago
The ambulance was very prompt after Alert 1 contacted them. Was not necessary to be hospitalized. Went to physician the next day for follow-up. Everything is OK. Thank you!
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Posted 9 years ago
She hit the button by mistake.
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Posted 9 years ago
you did very well overall.
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Posted 9 years ago
Love the system. Albert passed a year ago and is now being used by Michelle Feldstein. Thank you
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Posted 9 years ago
Thank you for your reply. Our condolences on your loss. We will update our records so that future emails are addressed to Michelle. Thank you for being a part of the Alert1 family! Best, Alert1
Posted 9 years ago
Apparently it was accidentally pressed because I am fine.
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Posted 9 years ago
All were false alarms but your people are very patient and professional Thank you
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Posted 9 years ago
Hi, yes Aida is fine. We were checking the equipment . Thank you so much for the alert.
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Posted 9 years ago
Alert 1 is rated 4.5 based on 1,330 reviews