Alert 1 Reviews

4.5 Rating 1,330 Reviews
85 %
of reviewers recommend Alert 1
4.5
Based on 1,330 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Alert 1 Reviews
Visit Website

Phone:

1-866-802-3676

Email:

sales@alert1.com

Location:

1000 Commerce Park Drive, Suite 300 Williamsport, PA17701

Write Your review

Tell us how Alert 1 made you happy
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Everything has ben great so far--only had the button for a couple of months. Check ins have been answered quickly so I'm assuming that a help call would be answered just as quick.
Helpful Report
Posted 3 years ago
Have not received the device yet.
Helpful Report
Posted 3 years ago
Have not received it yet
Helpful Report
Posted 3 years ago
I’m fine. In these days of Covid19 when you are shut up in your house, it’s so comforting to know Alert 1 is there to take care of a ny health or falling problem you may have. R.G. Schooley
Helpful Report
Posted 3 years ago
This item still has not been delivered. We paid two day shipping and it has been 9 days. I can’t understand weather delays lasting this long.
Helpful Report
Posted 3 years ago
always alert, patient and courteous. the response team are excellent and they deliver just what one should expect.
Helpful Report
Posted 3 years ago
I'm writing for my mom. I was pleased that I was called immediately when she fell, so I was able to get to her. I was at her home when they called her back to ensure that she was fine. Both she and I appreciated that.
Helpful Report
Posted 3 years ago
After havjng triple with first one for my mom they suggested a different wifi carrier and so far it has worked great and not having to charge it non stop. Just wish we had done that earlier.
Helpful Report
Posted 3 years ago
Great customer service.
Helpful Report
Posted 3 years ago
Alert1 has been a Gods Send !! This pendant provides additional security and freedom to stay at home. Those who man the call lines have been fantastic in responding during the monthly test calls. The pendant is easy to wear, the charging station is easy to use and its attractive. Thank you for being creative in this product and its coverage.
Helpful Report
Posted 3 years ago
I never received package! I would like to cancel this order and request a refund or have my bank resend my payment! Barbara
Helpful Report
Posted 3 years ago
Love this company, always immediate response when my 90 year old Mom hits her button by accident. Thank you
Helpful Report
Posted 3 years ago
I need the info to send this back ASAP.
Helpful Report
Posted 3 years ago
Still have not received the equipment yet. Several days late.
Helpful Report
Posted 3 years ago
Alert1 is spot on when activated.
Helpful Report
Posted 3 years ago
feel very safe Knowing there is help when needed
Helpful Report
Posted 3 years ago
Love the way they called me to let me know it needed charging
Helpful Report
Posted 3 years ago
I always feel safer with alert one so far every test has a quick reply so I know if I need help it will be there
Helpful Report
Posted 3 years ago
Everything is going very smoothly so far. Thanks!
Helpful Report
Posted 3 years ago
Very good service
Helpful Report
Posted 3 years ago
Alert 1 is rated 4.5 based on 1,330 reviews