Alert 1 Reviews

Name: Alert 1
Rating: 4.45

4.5 Rating 1,330 Reviews

85 %

of reviewers recommend Alert 1

4.5

Based on 1,330 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

1-866-802-3676

Email:

sales@alert1.com

Location:

1000 Commerce Park Drive, Suite 300 Williamsport, PA17701

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Alert 1 5 star review on 19th December 2017

Earl

Alert 1 5 star review on 17th August 2017

Anonymous

Anonymous // 01/01/2019

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“Excellent service- makes me feel much more secure”

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Posted 3 years ago

“I am returning due to another one that my insurance pays for”

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Posted 3 years ago

“Awful! Been waiting to receive the unit for over a week and still haven’t received. Can’t seem to get any help from FedEx or you to know when it will arrive!”

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Posted 3 years ago

“You have always responded when i have needed help. Thank you.”

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Posted 3 years ago

“The fall alert sensor has been very sensitive, but have adjusted it after a conversation with customer service and it has been better.”

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Posted 3 years ago

“Doing good”

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Posted 3 years ago

“We have not received the alert 1 yet, when will we receive it?”

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Posted 3 years ago

Hello Barb, We are so sorry to hear that you did not receive your device yet! We do show that with the tracking information it shows that it has been delivered. If you have not received it and would like the tracking information please give us a call at 1-800-693-5433 Option 3. Best, Alert1

Posted 3 years ago

“Alert keeps going off when I haven’t touched it..would like a replacement call 912 -739-4911. Or Don at 912-429-3944. Thanks Don Hoskins”

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Posted 3 years ago

Hello Don, We are sorry to hear that you are having a lot of false alarms! A Senior Technical Support Representative will be reaching out to you in order to assist. Best, Alert1

Posted 3 years ago

“I had this system a few years back I gave it up because my family thought I needed live in help but I proved I didn t So i immediately contacted Alert 1”

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Posted 3 years ago

“I love my new alert happy happy happy”

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Posted 3 years ago

“Pleased with customer service. Pleased to have a necessary service 91.”

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Posted 3 years ago

“Timely delivery, easy set up, peace of mind.”

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Posted 3 years ago

“The fall detection feature is overly sensitive and calls EMS often when I'm in the act of sitting down or getting in bed.”

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Posted 3 years ago

“Have not been able to set it up - needs to be hooked up to phone Jack - the outlet and phone Jack are not near each other !! It has not been used yet .....”

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Posted 3 years ago

“So far, so good!!”

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Posted 3 years ago

“Delivery of the unit was right on time. We performed a test alert and that went well. The person responding to the test was very courteous. So far...so good!”

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Posted 3 years ago

“This is for my 91 year old mom. She wasn't sure if she would want to wear something all the time because she was concerned that it would bother her. But, she chose the necklace and it is so lightweight that she barely even remembers that she has it on! This is a major victory because the last company we had an alert necklace from, it bothered her too much and she never wore it.”

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Posted 3 years ago

“It is reassuring to know that Alert1 is here for our 90 year old mother! Even a false alarm is handled with professionalism and understanding.”

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Posted 3 years ago

“System alarms for no reason at times.”

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Posted 3 years ago

“Immediate response”

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Posted 3 years ago

Alert 1 is rated 4.5 based on 1,330 reviews