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Alert 1 Reviews

4.5 Rating 1,330 Reviews
85 %
of reviewers recommend Alert 1
4.5
Based on 1,330 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Alert 1 Reviews
Visit Website

Phone:

1-866-802-3676

Email:

sales@alert1.com

Location:

1000 Commerce Park Drive, Suite 300 Williamsport, PA17701

Write Your review

When I fell in my kitchen Fri. evening, I was glad I had the button around my neck. I appreciated the callback to make sure I was taken care of.
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Posted 7 years ago
Alert 1 contacted my daughter and informed her what was happening as I requested. Thank you
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Posted 7 years ago
I always wondered what would happen if mom needed to “push that button.” She fell this past Tuesday. Alert 1 was there and soon after that the EMT’s arrived. Great service! Thanks so much. We couldn’t have done it without you.
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Posted 7 years ago
I am very happy with my Alert 1
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Posted 7 years ago
Provided great emergency service when needed. Time and efficiency is very important when it comes to saving lives. Great job!
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Posted 7 years ago
good job. thanks
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Posted 7 years ago
I bought this for my mother Mary for a peace of mind and it is my best investment I ever made and I encourage anyone else to do the same
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Posted 7 years ago
They called my son like I asked them to and when he could not be reached they tried my other children and when no one could be reached they sent an ambulance. They got me up off the floor.
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Posted 7 years ago
Every thing was taken care of.
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Posted 7 years ago
Quick response.
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Posted 7 years ago
At 2am to find my mom unresponsive was quite a scare. You were there for me and mom. Help arrived in probably 5-10 min. Mom is doing fine. One question, if the button is pushed and no one answers will help still be sent?
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Posted 7 years ago
Hi Elaine. So glad to hear your Mom is doing fine! Yes, if the button is pushed and no one answers we will first try to give your mom a call to make sure it isn't a false alarm, and then we will call her list of responders.
Posted 7 years ago
Thank you for the great effort to contact my family and get the help that I was in need of.
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Posted 7 years ago
They notified everyone that is a contact even though the person that needed help was able to speak to the alert1 person. They still notified each contact of her situation and what they did in responding. In this case it ended up not being a real emergency but since she recently had heart surgery the pain she was experiencing happen to be located on her left side which sent her into a panic mode. The first contact happen to show up before a ambulance was dispatched and alert1 was able to notify them to cancel it. I was very pleased with the service. I was the second contact and was aware of the situation before I left for work but they called me when I got to work and told me what had transpired and the outcome and if I would of disagreed with the decision they would of sent the ambulance. We received excellent service and don't think it could of turned out in better in they way they handle every part of our situation in my opinion.
Alert 1 5 star review on 17th August 2017
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Posted 7 years ago
My 102 year old mom fell in the bathroom and pressed the button on her Alert1 emergency wrist band. She was able to communicate her problem to Alert1 staff and they immediately called us per her instructions. We live very close to her house and within minutes we arrived and found her on the floor. She had broken her hip.
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Posted 7 years ago
We were very happy with the quick response time we ,the family , was very impressed with everything and the way it was handled
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Posted 7 years ago
Quick response, thank you
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Posted 7 years ago
They were very helpful and got me the help that I needed and I am back home feeling much better
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Posted 7 years ago
Excellent response!
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Posted 7 years ago
Thank You ! Alert1 you saved my life . Thank you
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Posted 7 years ago
I feel Safer.
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Posted 7 years ago
Alert 1 is rated 4.5 based on 1,330 reviews