Login
Start Free Trial Are you a business? Click Here

Alert 1 Reviews

4.5 Rating 1,330 Reviews
85 %
of reviewers recommend Alert 1
4.5
Based on 1,330 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Alert 1 Reviews
Visit Website

Phone:

1-866-802-3676

Email:

sales@alert1.com

Location:

1000 Commerce Park Drive, Suite 300 Williamsport, PA17701

Write Your review

You were very helpful!
Helpful Report
Posted 7 years ago
Quick response, and calling others on call list to let them know I had fallen, and to ensure them that I was ok and help was on the way.
Helpful Report
Posted 7 years ago
very fast efficient and capable service
Helpful Report
Posted 7 years ago
You are always there when we need you. And if we have questions, you get us answers quickly.
Helpful Report
Posted 7 years ago
On the phone as soon as the button was pushed! Then, they called my phone tree right away so my family met the aid car and me just before we left for the hospital. Having Alert1 makes my family feel more secure knowing I have access to help all the time.
Helpful Report
Posted 7 years ago
Quick response with phone call. Staff member provided good information and recommendations.
Helpful Report
Posted 7 years ago
Ist active test. Carolyn fell, did not have her Alert 1 wrist or pendant with her (lesson learned). I was at the drug store for about 45 minutes (lucky). When I came home, she had been on the floor in the hallway (no phone in reach.) I pushed your button and response was immediate, you called EMERGENCY SERVICES. All turned out well. Thank you.
Helpful Report
Posted 7 years ago
I was not at home when my mom, Nelle, fell and she was able to get the help she needed.
Helpful Report
Posted 7 years ago
I fell while losing my balance and called you...I asked that my responders be called and sure enough your system and responders worked fine.. Friends came and helped me get up. I was so happy my daughter had enroled me in your program/ Josephine Morss
Helpful Report
Posted 7 years ago
We’re very quick to respond. Thank you!
Helpful Report
Posted 7 years ago
I purchased this for my 82 year old father who has frequent falls and it has been a life saver! The only complaint my father has is the button seems to be very sensitive and he has pressed it accidentally a couple of times. When this happens he cannot get to the box fast enough to cancel. It would be nice if he could cancel the request right from the activation button he wears around his neck. Thank you
Helpful Report
Posted 7 years ago
I was notified by both landline and cell phone. You called and told my mother that I was on the way. Then you checked with us afterwards. Great job!
Helpful Report
Posted 7 years ago
Because Charlotte could talk to you and you contacted me immediately we could get Mom up off the floor and in bed and she didn't have to lay in the floor until morning. The fact that you not only contacted me, but my sister also and then let my sister know that I was taking care of Mom it was a relief to all of the family. We surly appreciate how you handle business with such kindness.
Helpful Report
Posted 7 years ago
IT LEFT US KNOW THAT STERRIL NEEDED HELP. HE DID END UP IN HOSPITAL FOR 2 1/2 DAYS BUT IS NOW HOME AND DOING BETTER.
Helpful Report
Posted 7 years ago
Got my dad help with a trip to the Hospital ER
Helpful Report
Posted 7 years ago
Thank you for getting help for my Grandmother ASAP
Helpful Report
Posted 7 years ago
It worked when I fell.
Helpful Report
Posted 7 years ago
Sent the help I needed with just a push if the button.
Helpful Report
Posted 7 years ago
Patricia is my aunt. She has recently been hospitalized and is doing well. I am interested in obtaining a device that 1) can work away from her home and 2) automatically senses when she falls. Do you have something like that? 203-209-2545 Carol Bussey
Helpful Report
Posted 7 years ago
Help came right away and assisted.
Helpful Report
Posted 7 years ago
Alert 1 is rated 4.5 based on 1,330 reviews