Alert 1 Reviews

Name: Alert 1
Rating: 4.45

4.5 Rating 1,330 Reviews

85 %

of reviewers recommend Alert 1

4.5

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

1-866-802-3676

Email:

sales@alert1.com

Location:

1000 Commerce Park Drive, Suite 300 Williamsport, PA17701

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Alert 1 5 star review on 19th December 2017

Earl

Alert 1 5 star review on 17th August 2017

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“nice job! my aunt is fine, but needed the ambulance you ordered. all was done in a professional and timely fashion.”

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Posted 9 years ago

“I lost my balance and fell backward and as I adjusted to what had happened and where I hurt the most, I pushed my Alert 1 button. Very quick response. I asked for help getting up and in short order the EMT'S arrived. After they asked about injuries they then helped me to my feet and steadied me to be sure I was OK. In spite of my anxiety, the whole experience was reassuring about your service. Thank you.”

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Posted 9 years ago

“Contacted everyone that needed to be contacted on a timely basis. Plus, contacted caretaker after the incident to make sure all was well. Excellent!”

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Posted 9 years ago

“My mom fell and the person on the phone helped my mom to make sure she was safe. I am so glad I purchased this for her.”

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Posted 9 years ago

“You stayed on the line until the fire dept arrived. you contacted the fire dept and had them come without their siren since we just needed a lift after a fall. we were very pleased. Thank you!”

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Posted 9 years ago

“Thank you so much for the fast response. I received your call after EMS was called. I appreciate your quick response.”

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Posted 9 years ago

“My dad was very pleased with your service. As his daughter, I feel much more comfortable after our first experience. Thank you!”

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Posted 9 years ago

“Very satisfied with the care I received and the prompt response!”

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Posted 9 years ago

“My aunt was alone when she fell and could not get up. Thankfully, she had her Alert 1 necklace on and was able to contact the help that she needed!”

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Posted 9 years ago

“The response team was professional and kind. They did what they were supposed to do. Mom is doing OK, partly because of Alert1. Thank you.”

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Posted 9 years ago

“Thank you!! He slipped and the cops were there to help..,”

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Posted 9 years ago

“Thank you so much for your help when my brother fell. He wasn't injured but we were all very thankful for his alert one button he could use to get help. Thank you again for excellent service.”

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Posted 9 years ago

“Handled very well. I am First call and I was out of town. The rep took care of my mom as she requested and it was handled perfectly. Thank you”

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Posted 9 years ago

“Response was prompt and was able to get help. Thanks.”

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Posted 9 years ago

“Thank you for the help!! She cut her thumb & she panic because know one was there. Thank you!!”

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Posted 9 years ago

“Dear Alert 1, My mother is 90 years old and recently started living alone after the loss of her husband of 70 years. She had the Alert 1 for less than a month when she felt dizzy and pressed the emergency button. The Alert 1 operator recognized my mom's slurred speech and quickly called the paramedics. He then called the neighbor who had a key to let the paramedics into my mom's house. The operator then called my sister and myself so we could join her. Alert 1 got the help my mother needed fast. Although she suffered a major stroke and resulting paralysis, her recovery prognosis is good because she got the care she need right away. Your service worked perfectly. Thank you so much Alert 1. A most grateful Ward family”

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Posted 9 years ago

“Excellent results! Mom doing fine after bone surgery. Thank you so much Gayle Morton. Mary's daughter”

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Posted 9 years ago

“This is for our Mom, you called the emergency people to help her then called me, Great!”

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Posted 9 years ago

“We as her family and caregivers are extremely satisfied with Alert 1. Mom has had for many years and we receive the best of care. Quick responses regardless of actual episodes or simply testing. Every employee who has answered for us has been kind and and gave good instructions. Their call down response has been excellent and thorough with both contacts listed for my mother. The equipment is easy and quick to use. Billing has always been accurate also. Thank you for your excellent service. We highly recommend Alert 1!”

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Posted 9 years ago

“My 81 year old Mom lives alone fell and broke her femur. Just like the commercials, she was unable to get up and pushed her life alert button on her necklace. EMT was quickly dispatched and I received a call from your company letting me know what had occurred. Thank you for the quick response! She is now in the hospital recuperating from the surgery to repair her leg. I shudder to think how long she would have lay there suffering before anyone happened to stop by to find her.”

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Posted 9 years ago

Alert 1 is rated 4.5 based on 1,330 reviews