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ALINE Systems Reviews

4.5 Rating 423 Reviews

88 %

of reviewers recommend ALINE Systems

Company Reviews

Product Reviews

4.5

Based on 423 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

800-736-9005

Email:

info@aline.com

Location:

1950 W. Corporate Way PMB 22715
Anaheim
92801

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I originally contacted Aline to discuss how their winter sports product would work in my ski boots. Communication about delays after the order was placed was a bit frustrating at first, but Aline reached out and resolved this issue very satisfactorily. I'm glad that I was patient and will say that now that I'm using two of these systems (one in my ski boots and the other in my tennis shoes) I'm a fan and will likely be buying more of these systems in the future.”

Posted 3 years ago

Thank you for the great review! We are still a small firm, but are working hard to assist everyone we can directly. I am glad that it worked out for you.

Posted 3 years ago

“I was impressed from the beginning to the end of the purchasing experience. Personalized follow-up is something that is completely lost in business, and the extent that ALINE went through to answer my questions was exemplary. Thanks!”

Posted 3 years ago

Thank you for the great review! It sounds like you used our "Talk to an Expert" program we are very excited for that program and how we can help people directly!

Posted 3 years ago

“My feet, movement on the tennis court, and overall foot-to-shin comfort is unbelievable! Wish I knew about ALINE a long time ago!”

Posted 3 years ago

Thank you for taking the time to review us! We are so happy that they are working for you!

Posted 3 years ago

“Alines are wonderful. I've worn them for years and they really help my active lifestyle. My biggest issue with Alines is the font on the website. It's very small and hard to confirm size and pricing....because numbers are especially hard to read. Frankly, it's annoying that the site designers did this and it is not welcoming to customers. Please Aline, change the font size on your website. There is plenty of real estate on each page to increase the size. When I refer friends to Aline, I always warn them about the website and they always get back to me and agree. Thanks for creating a great product.”

Posted 3 years ago

Thank you for your feedback - We are redesigning our website in the coming months to include a host of changes. Sorry if the current font is a problem we will do our best to improve!

Posted 3 years ago

“I am very happy with my new inserts. They feel good on my feet. Glad a friend told me about them.”

Posted 3 years ago

Thanks for the review and kind words, we love to hear that friends are talking about us!

Posted 3 years ago

“Customer service was helpful and quick to respond. Overall a nice pleasant experience.”

Posted 3 years ago

Thank you so much for the nice feedback, we are happy to help!

Posted 3 years ago

“Very nice helped me”

Posted 3 years ago

Thanks for the great feedback, glad to help!

Posted 3 years ago

“Best system hands down. Very comfortable. Will buy more.”

Posted 3 years ago

Thanks for the great feedback, we love hearing that you believe in our product as much as we do!

Posted 3 years ago

“Was given a pair of these last year. Skeptically figured to try them out. They have become part of my daily equip; I can't imagine going out without them. Foot and ankle pain have largely disappeared.”

Posted 3 years ago

Thanks for the great feedback, we love that we have been able to reduce your ankle pain and become part of your daily routine!

Posted 3 years ago

“These insoles are the best I’ve been wearing them for close to 7 years now and I’ve had two knee replacements. They are the only things that help me walk normal”

Posted 3 years ago

Thanks for the great feedback, we love that we have been able to be with you stay active and healthy!

Posted 3 years ago

“I love your shoe indoors. I have planters fasciitis and they really help me. I had to call to order them because I had a question about an extra piece to put into the insole. When I spoke to Ben there he said I could order that piece, which I did. I just opened them today for the first time because I just bought another pair of shoes and the extra piece was not in the zippered package. I still love your product but I’m sad that I didn’t get that piece.”

Posted 3 years ago

Hello and thanks for the feedback! I think you are talking about the TABs that are not included with the insole. We do not include them because less than half of our customers need them and in an effort to reduce waste we allow them to be ordered as a separate item. They are available online when you order or you can call our 800 line to have them added to your order.

Posted 3 years ago

“Very good product however I also feel the product is over priced”

Posted 3 years ago

Thanks for the great feedback. We work hard to produce a product that exceeds customer expectations in both function and life. The ALINE products normally last 3-4 times longer than stock insoles which reduces the overall lifetime cost significantly.

Posted 3 years ago

“I love the benefits from the Aline insole system.. it works. !!! As a soccer coach , for many years, I have recommend it to any of my soccer players that will need it.. HIGH quality your product is!. My son for the past 10 years at least is a Happy user. Thank you. Max Martin”

Posted 3 years ago

Thanks for the great feedback, we love that we have been able to be with you though the last decade!!

Posted 3 years ago

“The only insert I have found that prevents foot pain.”

Posted 3 years ago

Thanks for the great feedback! We work hard to help everyone be their best. If we can help you reduce your pain a little we count it as a win!

Posted 3 years ago

“I have been wearing aline insoles for almost 12 years. I’ve tried different ones and always keep going back I will not switch again. They are so worth the money and have great customer service.”

Posted 3 years ago

Thanks for the great feedback, we love that we have been able to be with you though the last 12 years. Here's to the next 12!!!

Posted 3 years ago

“Love these. I won’t wear anything else. From running at the hospital to hiking at Death Valley, I won’t wear anything else.”

Posted 3 years ago

Thanks for the great feedback, glad you are loving them!!

Posted 3 years ago

“This is my second set of ALINE's . Working great. No problems . Will order again when needed. Thanks”

Posted 3 years ago

Thanks for the great feedback, glad you are loving them!

Posted 3 years ago

“I bought the pair for golf shoes. My turn is now fuller and easier to make. My back also feels a lot better during and after golf.”

Posted 3 years ago

Thanks for the great feedback, glad they are working for you!

Posted 3 years ago

“Have worn these for years! Love them!”

Posted 3 years ago

Thanks for the great feedback, we love having raving fans!

Posted 3 years ago

“I have had heel pain for years. I tried these based on a recommendation from a friend. Now every morning that I get out of bed my heel pain is no longer there. It used to be that I had to stretch for 10 minutes every morning to alleviate the pain. These are excellent, highly recommend.”

Posted 3 years ago

Thanks for the great feedback, we are excited that they are helping you!

Posted 3 years ago

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ALINE Systems is rated 4.5 based on 423 reviews