Allstate Private Car & Limo Reviews

Name: Allstate Private Car & Limo
Rating: 4.00

4.0 Rating 717 Reviews

1 %

of reviewers recommend Allstate Private Car & Limo

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4.0

Based on 717 reviews


Customer Service
Communication Channels	Telephone

About Allstate Private Car & Limo:

Established in 1982, Allstate Limousine has provided New York City and the Tri-State area with more than 30 years of reliable transportation services.

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Anonymous

Anonymous // 01/01/2019

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“Follow up on reservation perfect and driver was wonderful - attentive, polite, and good driver.”

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Posted 5 years ago

“Extremely clean and comfortable Suburban, driver was totally professional, arrived 5 minutes before pickup time. Great trip to JFK - will definitely use Allstate again.”

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Posted 5 years ago

“The communication is outstanding!”

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Posted 5 years ago

“Prompt, safe and efficient service”

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Posted 5 years ago

“Driver was excellent- good communication to update us where he was waiting. Couldn’t fault him. Thank you”

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Posted 5 years ago

“Excellent service and very humble person at the limo, but the charges are modified after, take very careful of the disclousers before contract this kind of service”

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Posted 5 years ago

“The driver showed up early and the trip was smooth.”

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Posted 5 years ago

“Fee was fair, but the car was far from VIP status upgrade. Vehicle was dirty and had a big rust hole on passenger side rear fender.”

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Posted 5 years ago

“My driver was on time, and got me where I needed to go with no problems.”

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Posted 5 years ago

“We enjoyed our ride. Our driver was great. Made for a stress free commute.”

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Posted 5 years ago

“Professional”

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Posted 5 years ago

“I appreciate the service provided by this organization. The drivers were professional, personable and made transportation for my trip easy. I would recommend them for travel needs in NYC.”

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Posted 5 years ago

“"what we have here is failure to communicate." Very good service from home to JFK BUT from JFK to home, chaos. no show for the pick up where I booked for driver to go into terminal.@$10.00 extra charge. He didn't even show up at the terminal! When I called, they couldn't find my reservation even though I had a hard copy in my hand and gave them confirmation number account number this number that number name . I had called earlier in the day to advise them my flight was delayed. I was told "not to worry about, we will track your flight." Interesting that there was no problem finding my reservation on this call. When the rep finally found my reservation, she claimed i had made the reservation for 24 hrs earlier pick up. WRONG. Then she claimed my flight was "cancelled.". WRONG AGAIN. The airline changed the plane BUT the flight info./number remained the same. The only thing that changed was the departure time 6 hour delay. So we are at the terminal waiting for the pick up now for 20 minutes. The rep. now asks me ifwe want a car. "There is one in the area, it will only be about 10-15 minutes.driver will call with instructions" Fine. ok. 20 minutes later, I call main number. She will call driver and have him call me. He calls and just repeats 10 minutes 10 minutes (heavy Indian accent} 15 minutes later he shows up. Having asked for car description from main number, I started hunting for the car among the 12 or so parked limos. There he was outside the car appearing to be confused. I told him "we are your passengers." So off we go. Sun roof open with blinding sunrise in our eyes. He is listening to his GPS, taking cell phone calls and hard breaking behind the car in front, (break on break off) He hands me a receipt book and says , "lastnamfirstnamfromtosign" HUH? I asked what this was since on the previous trip all we did was give the print out "voucher." "lastnamfirstnamfromtosign." .I complied and figured each driver does his own thing. Now we get to an area on the N. state pkwy which I am familiar with. There are solid lines between lanes because of curved road. There is a large sign "STAY IN LANE." He is swaying across the lines, break on break off., yacking on phone, Eastern sun blazing in our eyes. NOT A PLEASANT EXPERIENCE AFTER A 6 HOUR DELAY AT THE AIRPORT, A 5 HR PLANE RIDE AND THIS FIASCO. I thought since I was 74 yrs old, a disabled vietnam combat veteran and my wife also a senior, WE EARNED THE FIRST TIME LIMO "SERVICE.".experience. We will try it one more time, maybe with a different Co. I gave 4 stars because of the ride going to JFK. It was OK but we could do without the Arab (I think) music and driver serenade. I am NOT a raciest. We really don't want ANY singing or music of asny kind during our ride. That's it. . .”

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Posted 5 years ago

“Driver was well versed of traffic conditions.”

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Posted 5 years ago

“Service was great”

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Posted 5 years ago

“Very professional, arrived early notified us of the cars arrival and details of the car so we knew which one it was. Traffic was bad but driver still managed to get us to the airport in time for our flight.”