“Very bad costumer service,so unprofessional,They dont know rhejr work.I return my item,and 2 weeks not refund my money .I called costumer service 3 days ,everytime same answer ,that i will see money same day and nothing.If u wanted speak to manager they dont want transfer my call ,if i started be rude they transfer for me.I dont want purchase anything from Amazon anyway!!!”
“Horrible experience every time I order from Amazon.ae. The drivers are rude and unprofessional. They expect me to wait for them at home for over 12 hours and when you call them to follow up they are rude and hand up in your face. Also, if they come, the drivers never have change and when you ask them to return the change they take your money and never come back. The customer service are useless, you complain and they never solve the problem. I stopped using them and if there was less than a start I would give this horrible service. Use other available online stores they are much better and cheaper”
“I am pretty sure they don't care, but this company has gone downhill. I bought expensive salon shampoo and conditioner from them. over 100 usd. It arrived and it was fake, and had "not for sale" all over it.. so I contact them and speak to 4 people.. their reply.. tough luck.. I am not allowed to send it back because I did not keep the original plastic packaging they sent it in!!!! which I had to cut to get the shampoo and conditioner open.. terrible terrible service”
“When do you know that the company is very bad? Well, when you write your review of the product as bad, they refuse to publish it. Yes, they only publish reviews that extend their products. I bought milk from them for a large amount, and when I received the product, it turned out that it will expire in a month!! And when they sent my review about the product, they refused to publish it because I said that they sell products that are close to expiration, with great regret, the company went from bad to worse.”
“They make Unsubscribing prime membership very very difficult. I was charged for prime when I was purchasing some items, I have called them and subscription was made my mistake and they confirmed they will give the money refunded buy until now it is not refunded. It is a worst experience”
“It’s my second time experiencing a very very very bad deliver from Amazon AE, the company itself is good, but I don’t understand why such a good company has a very bad delivery service. Delivery man will call you for al barsha area and says oh! I’m in Al warqa i cannot deliver it today!!! Are you kidding me??? Did he just choose our delivery place as per his mood? I don’t think I will order any more items from Amazon.”
“Careful on delivery.
They suddenly place your orders as delivered on the system but nothing was delivered. 3 times I experienced.
Customer service are liars also. They always says you will receive the product by 9pm. But nothing will arrive.”
“The worst company I have ever come across in my life is Amazon even smaller companies than Amazon work much better than Amazon I had my worst experience with Amazon they have cheated me by taking my hard earned money and now they are not even delivering the product to me so the amount of 753 Aed which includes extra delivery charge is wasted I need an action on this quick action legal action if possible.”
“Your customer service cannot track who delivered the package.
We received a message saying our order has been delivered when in fact is not receive. They even argued with the customer 😳😳😳😡😡😡”
“Product Quality and service are good except Delivery .
Even for prime members are unable to receive on time.No calls before delivery and simply writing location not found, delivery is postponed.”
“Delevery at sharjah is very bad, the staff say he find no one at home but he never come the item has been return and no refund. I did a complaint, but nothing happened, may they are friend.
I stop buying in amazon ae.”
“staff unpro and speak unfriendly to the clients and also do that after they sent me fake low quality products. I tried to close my account as I dont trust them to buy again from them after they make me pay for the return shipping.. they refuse to close my accoutn!!!! why? to show on the app and site visitors that there are many ppl join and buy from the site. So they are forcing my account to be open!! on the other hand amazon.com were so helpful and down to earth.”
“This company is not professional, customers service agents got no respect for clients and you get wrong information all time.
Plus they hold your money in there acc so you have to use them with them
I don’t recommend this company to anyone”
“A bunch of most inefficient team is what Amazon.ae is they don’t understand what the hell is going on with customer and they deliver used products to customers and that to after the specified delivery time frame and then hold back our money by saying they are investigating the process where there is nothing to investigate as the product is already a used one which I got because of which I am returning the product they have wasted my time and money like anything I would never ever suggest to buy anything from Amazon.ae my order number is 405-8781578-7017153”
“Seller account support FBA are extremely incompetent to the extent they reply to you with a complete different issue or with something completely unrelated to your case. For 3 weeks I am writing to them and they still reply with none sense. You cannot escalate your case or have someone with minimum knowledge take ownership of your case. Very terrible service you can create memes out of it!”
“This Amazon is completely cheater, they treat seller like a blank paper. they will take all the money and just throwing the seller from the website, that is why in many companies brands has been stopped selling. they took my money of 10k AED, Such a cheater.”
“I don't know how they got their image as fast delivery, this is not true in UAE. They have the worst ever shipping delivery service with lazy courier agents, rude and all liers. The delivery never comes in time and forces you to wait for them or sometimes not coming at all.
The Amazon customer service doesn't do anything about it, they keep sending bot messages, postponing the delivery from a day to other.
Who the heck they think they are to make people wait for them all day long !!! Bunch of idiots!”
