Amazon Canada Reviews

1.6 Rating 360 Reviews

11 %

of reviewers recommend Amazon Canada

Company Reviews

Questions

Metrics

1.6

Based on 360 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 36%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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How long does Amazon Canada take to deliver?

Helpful Report

(2 weeks ago)

Amazon Canada normally delivers within 5 Days.

Helpful Report

(2 weeks ago)

71.57%

Industry Average

“ Have been shopping Amazon a long time. For years it was 2 week delivery even with prime. BUT in the last couple months the delivery has been so fast. They must be using there Owen truck. But very happy now with the deliveries. ”

- Tom

“ Wow, I ordered this magnifying lamp and received it the next day. So far, I am really impressed with the service delivery. The product is in good working condition and I am very pleased with the quality. Overall, great price, good product, and delivery. Highly recommended!! ”

- Anonymous

“ I'm getting really fed up with the fact that Amazon will offer next day delivery, a nine times out of 10 it doesn't show up till two days later. The issue isn't Amazon itself it's the carrier that uses which is intelcom. I'm at the point where I'm going to cancel my Amazon account ”

- Sue McCaskill

Amazon Canada Reviews

Delivery - Fast