Amazon Canada Reviews

1.5 Rating 578 Reviews

9 %

of reviewers recommend Amazon Canada

Company Reviews

Questions

Metrics

1.5

Based on 578 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 69%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How is Amazon Canada returns process?

Helpful Report

(3 weeks ago)

Greater than 86% of reviewers feedback is Amazon Canada returns process could be better.

Helpful Report

(3 weeks ago)

33.33%

Industry Average

“ For example, they advertise as they guarantee returns and refunds, when in fact if you try to return something, you get a message “this item is NOT eligible for return”. ”

- Anonymous

“ The only thing Amazon is good at is sending items and Excepting returns. ”

- Anonymous

“ I saw an interview over the much hype Tesla Financial program and invested the initial minimum of USD 240000, after then i started getting an incessant barrage of phone calls from this broker who tried to pressure me to increase my investment to the next and after so as to double my returns. ”

- Abraham Sarah

Amazon Canada Reviews

Returns - Difficult