Amazon Canada Reviews

1.5 Rating 548 Reviews

9 %

of reviewers recommend Amazon Canada

Company Reviews

Questions

Metrics

1.5

Based on 548 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 69%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How is Amazon Canada returns process?

Helpful Report

(2 weeks ago)

Greater than 85% of reviewers feedback is Amazon Canada returns process could be better.

Helpful Report

(2 weeks ago)

37.50%

Industry Average

“ I saw an interview over the much hype Tesla Financial program and invested the initial minimum of USD 240000, after then i started getting an incessant barrage of phone calls from this broker who tried to pressure me to increase my investment to the next and after so as to double my returns. ”

- Abraham Sarah

“ Amazon writes Easy Returns on their listings including 3rd Party Sellers It is the furthest thing from easy and especially when it's not customers fault. ”

- theresa dinnage

“ Reason for Prime shopping with Amazon Canada was because shipping was expeditious and returns were simple and free. ”

Amazon Canada Reviews

Returns - Difficult