Amazon Canada Reviews

1.5 Rating 578 Reviews

9 %

of reviewers recommend Amazon Canada

Company Reviews

Questions

Metrics

1.5

Based on 578 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 69%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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Does Amazon Canada deliver on time?

Helpful Report

(3 weeks ago)

Greater than 33% of reviewers feedback is Amazon Canada normally delivers on time.

Helpful Report

(3 weeks ago)

73.91%

Industry Average

“ However, their delivery guys have made so many mistakes since the beginning it's not even funny - parcels were dropped off at the wrong address, called somebody else's telephone number and left the parcel with the wrong person; etc. ”

- Apigfa Rmer

Amazon Canada Reviews

Delivery - Fast