Amazon India Reviews

Name: Amazon India
Rating: 3.87

3.9 Rating 1,770 Reviews

75 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.9

Based on 1,770 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 51%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 1 star review on 30th April 2025

169

Anonymous

Anonymous // 01/01/2019

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“Very good delivery time and product was very good”

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Posted 6 years ago

“Fast and reliable!”

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Posted 6 years ago

“the website is amazing there is so much to pick from, from one search i got like 1000 items to pick from. I've shopped a lot from Amazon and the items i order all come in perfect condition and I get exactly what I ordered.”

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Posted 6 years ago

“Bought a silver bracelet for my granddaughter in the Netherlands. Amazon delivered to The Hague at excellent PP rate. Bracelet was too small. Contacted amazon and money was back in account within 2 days. Excellent”

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Posted 6 years ago

“Always offering a competitive price, Amazon are my first port of call for any purchase. Prime membership also offers an incredible good value for money if you shop online regularly”

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Posted 6 years ago

“The website was easy to browse through, the check-out process was easy to navigate and the updates for my order were very timely and helpful. The item arrived exactly when it said it would and exactly how it was described on the website. I have now converted from eBay to Amazon and will never look back!”

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Posted 6 years ago

“On time Delivery, range and price of products. We made an order before travelling to UK for holidays and all items ordered were delivered . Thank you Amazon”

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Posted 6 years ago

“I ordered a product that I desperately needed, after months of trying to get an update they did refund me but that was not what I preferred. I honestly would have preferred to have gotten the product over the money back”

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Posted 6 years ago

“Product arrived in perfect condition within the promised two day time frame and was reasonably priced”

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Posted 6 years ago

“Every thing I ordered was delivered early and was exactly what I was expecting”

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Posted 6 years ago

“All ways in time”

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Posted 6 years ago

“Managed to deliver my items within the same day. The prime option is amazing”

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Posted 6 years ago

“Overal very quick delivery, occasionally some items can take a week or two longer, but they do tell you a day or so before the scheduled delivery date.”

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Posted 6 years ago

“Livraison rapide et tarifs intéressants”

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Posted 6 years ago

“Bought the Amazon fire stick to go with the new Humax set top box. Fantastic piece of kit. I can't believe we paid for Sky Q for so long. Got everything we need now and no stupid monthly payments.”

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Posted 6 years ago

“Bought an Echo which is fantastic. Arrived promptly as advertised. Drives are always so pleasant.”

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Posted 6 years ago

“They offer a fabulous service for someone with a busy lifestyle. Quick and efficient”

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Posted 6 years ago

“Excellent delivery. Good price.”

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Posted 6 years ago

“Amazon echo is horrible”

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Posted 6 years ago

“I'm an amazon prime customer and although I don't use prime to the full I'm very pleased especially with next day deliveries.”

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Posted 6 years ago

Amazon India is rated 3.9 based on 1,770 reviews