Amazon India Reviews

Name: Amazon India
Rating: 3.87

3.9 Rating 1,769 Reviews

75 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.9

Based on 1,769 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 38%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 1 star review on 30th April 2025

169

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Newsday super quick delivery and very good prices I'm loving it”

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Posted 6 years ago

“Very happy with purchase great service and value”

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Posted 6 years ago

“Always get it right.”

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Posted 6 years ago

“Trustworthy, reliable and secure. Fantastic product range”

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Posted 6 years ago

“Fast delivery great all range of products. My favourite shop that makes my life easier. Thank you amazon.”

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Posted 6 years ago

“Great delivery, always on time Fantastic.”

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Posted 6 years ago

“Excellent customer service and excellent service in general, fast delivery, free returns, love to shop on Amazon.”

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Posted 6 years ago

“Very fast service and have many products of your brand that I love”

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Posted 6 years ago

“Good and fast servicie, nice personal atention.”

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Posted 6 years ago

“The products are good and delivery on time”

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Posted 6 years ago

“Their website is really clear and easy to use - it's self explanatory and I've never experienced an issue. I am always able to find what I'm looking for, and at a reasonable price. The recommended items are always relevant and useful.”

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Posted 6 years ago

“Swiftly resolving complaint without question.”

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Posted 6 years ago

“good customer service”

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Posted 6 years ago

“Always find what I'm looking for on website”

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Posted 6 years ago

“Wrong size sent but still does the job.”

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Posted 6 years ago

“So quick and easy to order from I literally use them all the time, they seem to stock absolutely anything and everything that you would ever need!”

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Posted 6 years ago

“I ordered a bottle of sprite gel malt whisky for my dad’s birthday. Prompt delivery and a competitive price equalled very happy father and son.”

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Posted 6 years ago

“I have been using Amazon prime for six years the service and the company are second to none”

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Posted 6 years ago

“So helpful and efficient and can trust what you're buying. Easy to navigate”

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Posted 6 years ago

“Very good delivery time and product was very good”

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Posted 6 years ago

Amazon India is rated 3.9 based on 1,769 reviews