Amazon India Reviews

Name: Amazon India
Rating: 3.87

3.9 Rating 1,769 Reviews

75 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.9

Based on 1,769 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 38%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 1 star review on 30th April 2025

169

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always great customer service when had any issue, quick deliver and returns. Overall excellent shopping experience.”

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Posted 6 years ago

“Allways superfast delivery and practicly have allways what your looking for”

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Posted 6 years ago

“Easy user friendly website. Simple to order. Informative and accurate. Delivery confirmation excellent actually inc picture of package in situ which is superb idea.”

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Posted 6 years ago

“Reasonable price and quick delivery”

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Posted 6 years ago

“Muy buena informacion sobre el pedido y el momento en el que llegará, y llegada a tiempo por supuesto.”

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Posted 6 years ago

“Great range of items, fantastic search engines and always competitive prices. Had a great few birthday presents sorted for my eldest and step daughter.”

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Posted 6 years ago

“fast delivery”

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Posted 6 years ago

“Love Amazon great value for money and the movies are amazing.”

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Posted 6 years ago

“Very quick and reliable. Good service”

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Posted 6 years ago

“Always have what I'm looking for. Prompt and reliable delivery. Easy return policy. Hassle free purchases at great affordable prices.”

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Posted 6 years ago

“Always delivered on time,everything in great condition and looks the way it does in the photos, extremely happy with all purchase's.”

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Posted 6 years ago

“good quick delivery, usually before time given.”

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Posted 6 years ago

“Very professional, with quality of product great, well priced, with delivery stated always on time but in some instances, early to very early and on one occasion how many drops from one.”

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Posted 6 years ago

“Amazing variety but the speed of turnaround for the book we've just ordered is incredible”

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Posted 6 years ago

“Fast delivery. Easy website to navigate. Fast response to any questions I may have.”

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Posted 6 years ago

“Always a good choice.”

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Posted 6 years ago

“We have been using Amazon for years now and got a Prime subscription a year ago. If you order frequently from Amazon then it really pays for itself within a month or two just on free next day delivery's (or SAME DAY with Prime Now!). The service is great, we have used them to insure a few items and when our printer broke down they had a replacement sent out next day which is just amazing. They have an absolutely unrivalled and varied amount of products that are 99% the cheapest on offer. The Prime membership also gives you other great little bonuses such as access to their growing library of original media content and Twitch bonuses if you are a gamer. All in all I can't recommend them enough and couldn't imagine shopping without them anymore.”

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Posted 6 years ago

“With a variety of online products and services, online. No stress lifting or packing straight to my door Thank you Amazon...”

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Posted 6 years ago

“This company have made life easy. Total control in my ordering and delivery I can't think what I would do without them these days.”

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Posted 6 years ago

“we ordered a set of plates and they said about 2 weeks for delivery they turnt up 4 days after we places our order!”

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Posted 6 years ago

Amazon India is rated 3.9 based on 1,769 reviews