We're very sorry that you've had difficulty with our items. If there is any specific issue you are facing, we recommend contacting our customer experience team so they can assist you. You may do this through our website: https://americantall.ada.support/chat/?greeting=
“Followed the sizing recommendation and both leggings and pants were too big/long. Unfortunately due to a delivery mishap, my order was FINAL Sale. I am having the pants professionally hemmed and the leggings will just have to do. I am 5' 11 & 3/4's and 225 lbs and 2XL was NOT my size. Both items were of superior quality and I do look forward to placing another order at a later date.”
“I LOVE THESE PANTS! They are super soft, smooth, velvety. They are wide leg and super long. They were mid rise and touched the floor. Worth every dime. Will be purchasing in every color.”
“Great company to do business with! Excellent customer service, they were very helpful during the holidays when I mistakenly returned an item from a different vender. They actually have real human beings, not robots!
Thanks AT!”
“OMG- My daughter absolutely loves these pants and so do I because I'm constantly buying and returning her clothes because of her constant growth since 2020. She's 15 and she is 6'2. It's been a struggle but we're just over the moon about AT!! I truly hope we're at the end of her extended growth spurt lol”
“I really was disappointed in my purchase. The pant tag showed L/T but they were so long they went all the way to the floor. Not sure how to send them back as your instructions are not very clear. Could you send me a return label? I don’t want a refund; just a credit to use later as this was a Christmas gift.”
“The pants were great. My sons are 6'11 and 7' tall and we can never find anything long enough for them in Baton Rouge. All the Big & Tall stores are more like "fat & tall" stores because the taller the height, the bigger the waist, and my kids are very slim and very tall. My kids loved them. They didn't have to have the pants hanging off their bums to be long enough. We will definitely be ordering more items shortly. I highly recommend buying clothing from this site if you are slim and tall or know someone who is.”
“I was so happy to finally find a store to cater to my tall daughter. I did not know how to order and when everything I ordered was to long(which has never been a problem) and I had to return, it was such a stress free process. Great experience. Will be ordering gor my tall husband also.”
“My daughter bought me a jacket as a gift last year. I like it so much that I've purchases several additional items most of which have fit great. I've only had to return a couple of items.”
“Everything fits wonderfully. I had to exchange the pants for the next size up & that process was simple & smooth. The quality of the clothes is fantastic. I love American Tall!”
“Happy I stumbled upon this site via an IG influencer. Unfortunately, they don’t have XXS nor zero sizing. Everything I ordered was big and just kind of sits on me which is not flattering. Please provide more sizing for the skinny tall folks. Thank you!”
“Unfortunately the pants I got are way too loose. They are certainly long enough but I wish I would have sized down. I’m usually I small or medium and the small was too big which is strange.”
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