“I'm so glad that there is a company like American Tail for us tall women and men. I have to buy almost all my trousers and joggers here. I find that the quality has changed a lot since I first started shopping at American Tall years ago. It is hard to replace the original pieces I bought and expect the same quality. But I guess that happens as companies need to grow and adapt.”
“American Tall has been very hit or miss for me. Some items are outstanding, others are ill-fitting or not a flattering style. The company seems to excel in styling men's wardrobes more than it does for women.”
“I’m glad to have somewhere to shop for pieces that reliably fit my body. However, the title of the shop is a misnomer; I haven’t found any pieces made in the U.S. though it’s a high price point per item. Some items not eligible for return or exchange.”
“This company provides quality products and has excellent customer service. I just wished the inseams in their jeans were longer. They only come in 37 inseam.”
“I was very happy with the easy exchange I made and the customer service was quick and easy. The items arrived in a reasonable period ot time and the quality of the jeans is good.”
“Would like to see more TOPS options, and the website reconfigured. The multitudes of photos of the same item in different colors needs to be laid out differently. It takes so incredibly long to sort through all the options of the same item but different colors. Reduce this. I dont want to have to sort through all the colors of an item that I dont want. Plus, I don't want to look at the other gender's options. At some point the website kept offering me the other gender clothing. Exhausting. The website is Exhausting.”
“Products are very good, well size] for tall people.
The website and trying to communicate if there's a problem with an order are both cumbersome and require some getting familiar with.”