“I purchased two pairs of sweatpants, one with open ankles, the other closed. I like them both a lot! Great fit, perfect length (I'm 5'10"), well made.”
“Double and triple check before hitting send. All sizes were incorrect and 1 item was doubled on my shipment. I can’t get a return label, their customer service is non existent and it looks like I’m going to spend another week trying to return what I never ordered to get my $350 back.”
We're very sorry to hear this. It looks like someone from our customer experience team is assisting you with this. Please let them know if you have questions!
“Very happy with all my purchases. Sleeve and waist length is nice. My husband is tall and on the thinner side, so finding clothing for tall men that aren't also "big," is so nice! My husband is 6'4 at 125 lbs.”
“I have purchased quite a few items from American tall, I have been very happy with them. I have had only one disappointment with a pair of sweats, loved the thickness of the material but it developed small holes on one side of the leg , it looked like a material flaw , a grey pair, same black pair no issues. Chino’s, travelers, sweats are all great. Thanks”
“My whole family is very pleased with the clothing from American Tall. I spent so much money on clothes from American Tall for Christmas! LOL I bought clothes for two brothers, my son, my son-in-law, and my daughter. Everyone loved everything. They are all well made, the material they're made from feels great, and they all fit properly. Great clothes!”
“My tall and thin granddaughter fell in love with this trench coat. I got size Medium and it looked a bit too loose on her. The belt was very long, too. But, she likes especially loosely fitting clothes. It can be washed at home and hung to try. I did not have to iron it, as I did with another trench coat I ordered recently from another company. Very, very nice.”
“Usually like the items I order from American Tall, but trying to return an item is not an easy process
I am adding to my review because of extreme frustration on the return process. Instead of getting my money refund, they have now said it will be a credit. I do not want the credit. I would like my refund. To those of you ordering, make sure it is something you want to keep because trying to return to be refunded is almost impossible to do. Pus there is no one to even talk too.”
“American Tall is a great Canadian company. Unfortunately for me I’m a bit ‘inbetween’ sizes. I continue to order because of the quality and cosiness of the fabric. And a little bit big is better than skimpy.”
“Unfortunately, these items did not work for my daughter. The sweatshirt was too big and the sweat pants were too tight. In addition, they were not soft at all.”
We're sorry the items purchased didn't work out, thanks for the feedback. Please feel free to contact our customer experience team if you'd like suggestions for products you may prefer.
We're sorry to hear the fabric wasn't as expected, thanks for the feedback. Please feel free to contact our customer experience team for product suggestions you may prefer.
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