Anchor Vans Reviews

4.5 Rating 199 Reviews
92 %
of reviewers recommend Anchor Vans
4.5
Based on 199 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email
Read Anchor Vans Reviews
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Phone:

01189710230

Email:

website.enquiries@anchorvans.co.uk

Location:

Anchor Vans A4 Bath Rd Padworth Reading,
Berkshire
Reading
RG7 5JF

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Anonymous
Anonymous  // 01/01/2019
Stans the man who sales vans ! He's always been very fair and caring
Helpful Report
(Stan Downey) - Posted 8 years ago
First class service from start to finish; got me a great truck - delivered to Scotland - no fuss no bother. I would certainly recommend Anchor vans as an excellent professional company. J.New landscapes
Helpful Report
(Stephen Gladwin) - Posted 8 years ago
We came back to Anchor vans following the purchase of a previous van, We were looking for something similar and all was as it said it was and hassle free so thank you, good to have good customer service
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(Michael Doidge) - Posted 8 years ago
Good Afternoon, Steve was extremely helpful and a pleasure to deal with. You will now be my first port of call when we need another van. Many thanks, Charlie Hancock.
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(Stephen Gladwin) - Posted 8 years ago
I contacted Anchor vans and spoke to Wayne who was very helpful. Viewed vehicle and the result was I purchased said vehicle. Wayne was as I said very helpful and professional and everything ran very smoothly. Very pleased with my van and the service Wayne gave.
Helpful Report
(Wayne Garnham) - Posted 8 years ago
Second time we have dealt with Steven, great customer service, a really nice helpful guy. First rate vans and fantastic service. Thanks!
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(Stephen Gladwin) - Posted 8 years ago
Stan could not have been more helpful and guided us through the whole process of purchasing the van. He put himself out to make sure that everything was checked and that the van was fully roadworthy. We do feel, however, that Stan was let down by the mechanics as we had to return the van immediately because it was emitting clouds of black smoke on acceleration. This was sorted out promptly however by putting in new air and oil filters. Stan is a very enthusiastic member of staff and we had complete confidence in him. The purchase was a pain free experience as far as Stan was concerned and would recommend his service to anyone!!!
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(Stan Downey) - Posted 8 years ago
Couldn't be happier with the service received. Very prompt and efficient. Stephen Gladwin was particularly friendly and helpful, making my online purchase experience enjoyable. I highly recommend Anchor Vans.
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(Stephen Gladwin) - Posted 8 years ago
This is our second van purchase since last year. I am a returning customer. And the reason for this is Stan. He's brilliant!. Once again I am impressed by the smooth transaction. There is no rush or pressure with Stan. Very calm and always professional. He can be relied upon to give advice and take responsibility for the sale. I felt able to put my trust in him. His telephone manner is exemplary. I would recommend anchor vans without hesitation. Thankyou for a wonderful service. P.s give that man a pay rise and tell him 'sue says hello' :) Kind regards Sue Martin
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(Stan Downey) - Posted 8 years ago
We have used Anchor Vans since 1990 and have purchased numerous vans., sometimes unseen until delivery ,fully trusting their guarantee. Their knowledge and customer service is always 100% and the quality of vehicles always great , and I am fussy! So keep up the great work, heres to my next purchase Andrew Delve MD Oakley EMS Ltd
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(Stan Downey) - Posted 8 years ago
Very good. Thanks.
Helpful Report
(Stan Downey) - Posted 8 years ago
Excellent after sales service. Reported a faulty back door light cover months after buying my van and received a cheque in full payment for replacement within 24 hours of supplying receipt. Wish all businesses were like this!
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(Michael) - Posted 8 years ago
I thought your salesman done a great Job, very polite and kept me informed throughout.
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(Steve) - Posted 8 years ago
My dedicated saleman, Michael, was very professional, responsive, helpful and courteous throughout my transactions with Anchor Vans, from my very first call or enquiry to the final handover of my smart, gleaming van. All aspects of the purchase were hitch-free and the stages of the transaction flowed with timely and seamless precision. Michael collected me from the train station as arranged, and as soon as I alighted from the train. I drove my van off the premises well within the hour. I cannot praise Michael and the company more highly. The quality of service provided is world class and I am delighted with my van! Thank you so much, (RS from East Sussex, May 2015).
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(Michael) - Posted 8 years ago
From the moment we phoned up Anchor Vans i knew this was a professional company to deal with. peice of mind and a guarantee. Only with Anchor vans and the sales man who dealt with me to the hand over was A class. Thanks again
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Posted 8 years ago
Carl was good at keeping me informed of what was going on with my van. It arrived in the condition stated in the online advert. I will consider using you again when I need a new van.
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(Carl) - Posted 8 years ago
Easly to do deal with .no hassle .just wait for van to turn up
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(Steve) - Posted 8 years ago
Carl was Very helpful very efficient as he was the last time we visited to purchase vans from your company a pleasure to do business with Neil Trudgill
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(Carl) - Posted 8 years ago
I am very happy with the van. The salesman Steve Gladwin was very straight and direct to deal with. I had a couple of small issues when I purchased the van which he promised me would be sorted out. True to his word he did everything that was asked and also very promptly. The customer service I have received from Steve has been outstanding and I wish him all the best in the future. I am glad that I made the journey to Padworth to get my new van and would not hesitate to go back . Dave P
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(Stevie G) - Posted 8 years ago
This is the second time I've delt with Stan,very professional and fast service, and friendly . Smooth transaction from enquiry to van being delivered . Couldn't ask for better service. Thank you.
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(Stan) - Posted 8 years ago
Anchor Vans is rated 4.5 based on 199 reviews