My second order, not impressed.
I have tried to call to get an estimated delivery date as we are looking after a dog & need the food urgently. I emailed 3 days ago - no response. I have dialled the number about 50 times, keep getting the engaged signal. First time I got through I was told for half an hour I was 6th or 5th in the queue.... gave up..... Today, tried 26 times, engaged. Finally got through, no message the phone rang for 39 mins. They say they are passionate about customer service ?????..... A silly statement as they don’t have any in place... very disappointed. 07763 813463 if you should read this, I would be delighted to hear from you.... IF THERE IS ANYONE THERE !!!!!!
“I bought a Seresto Flea collar for my cat, and finding a real one online is a struggle as there are so many fake Seresto collars out there! I am VERY IMPRESSED with Animed Direct. They delivered a legit, REAL Seresto collar to my door within a few days, during the coronavirus crisis, and my cat is now happily resting itch free. Amazing online company, amazizng prices, I trust them 100% and will use them again and again. Selina MacDonald, Stratford-Upon-Avon, Warwickshire.”
“Not sure if its the same company others are using (looking at the bad reviews !)
But the “Animed direct” I have recently used twice in last 2 months have been perfect. Great price, great communication, a prescription checked & authorised within couple of days then dispatched within 48hrs”
“I have been dealing with this company for about five months now. My dog has chronic arthritis and needs pain killers I have had no problems with ordering online and with talking to customer relations who were very helpful. Both drugs are prescription only one of which is a controlled drug and has to be signed for. The CR person talked me through the ordering process for online and also took my order over the phone. They have been nothing but helpful , I will certainly continue to deal with them.”
“As a new customer to animed in respect of the supply of dog food (James welbeloved) . I cannot speak more highly of this company , this , in all aspects of their service . The order was placed and paid for by phone with a most pleasant and professional member of their staff . The order was confirmed by email , the delivery was confirmed by a further email , the price paid was not to be bettered anywhere, the postage was free , the delivery was made within three days , both i and the dogs are very happy and will be a returning customer of animed .”
“This is the first time ordering with Animed and I am very happy with the great service and fast delivery of Apoquel for my Golden Retriever. So much cheaper than tablets from the vet.Will definately be ordering in the future. Thank you very much.”
I have been ordering cat food from Animed Direct for many years now. Not only is their product of the highest quality, but the service is excellent too. My order is always delivered to me within a few days of placing it and I would highly recommend this company to anyone who is looking for a top rate service.”
“good knowledge and advice on products - able to recommend the ideal joint supplement for my 11 year old springer spaniel. Simple and easy to order, cheapest price for the product I wanted, efficient delivery and excellent after sales service - what's not to like??!!”
“Regularly order dog satiety on behalf of my mothers dog and Animed have always been spot on. Mothersay drivers are polite and as bag heavy they help in placing goods inside and are very polite.. Shes always delighted with service. Thank you Animed”
“I ordered Panacur worming paste for my kitten from Animed. After lots of online searches, Animed was the cheapest seller. I received my item within a couple of days and it was well packaged. I have used this company before and am always pleased with the service so I would recommend this seller.”