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Anstel Brands Reviews

4.8 Rating 375 Reviews

93 %

of reviewers recommend Anstel Brands

Company Reviews

Product Reviews

4.8

Based on 375 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Anstel Brands:

Here at Anstel we're parents too! So we get it that parenting is a big thing - huge in fact, and no one said it was going to be easy. But it doesn't need to be unnecessarily difficult.

We make it our job to help new mums & dads take joy in their parenting experience. We deliver this through smart, safe & innovative products, backed by first-class customer service.

Our hand-picked product range is sourced from all corners of the globe, but they focus on one thing: providing purposeful innovation and meaningful value to your new-found life as a young parent.

Find joy in the everyday.

#joyfulparenting

Visit Website

Phone:

+61 3 9131 6545

Email:

info@anstel.com.au

Location:

36 Sunline Drive,
36 Sunline Drive
Victoria
3029

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Anstel Brands 2 star review on 28th March 2024

Anstel Brands 5 star review on 24th February 2024

Anstel Brands 5 star review on 24th February 2024

Anstel Brands 5 star review on 24th February 2024

Anstel Brands 5 star review on 7th February 2024

Anstel Brands 5 star review on 7th February 2024

Anstel Brands 5 star review on 25th January 2024

19

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service. Very happy with who handled my issue. Friendly and professional.”

Posted 1 year ago

“I had a vintage bassinet that required a new mattress, not of standard size. Ordering a custom size was easy and communication was excellent and Anstel team very co-operative. Delivery was sooner than anticipated and communication of shipping excellent also. Highly recommend”

Posted 1 year ago

“A fabulous footmuff, shipped quickly!”

Posted 1 year ago

“We were very impressed with our bassinet mattress that was a special order . The man was very helpful when ordering”

Posted 1 year ago

“Great company. Very helpful. Love the highchair. Very excited to get to give it to our first grandchild.”

Posted 1 year ago

“I purchased a cybex Q capsule the clip for the canopy broke and Anstel were an absolute delight to deal with, they replaced my whole capsule!! Very fast response and shipping was also pretty quick.”

Posted 1 year ago

“Very good and prompt”

Posted 1 year ago

“Fast delivery and excellent quality.”

Posted 1 year ago

“quick service”

Posted 1 year ago

“Excellent custom service, custom made bassinet mattress is perfect!”

Posted 1 year ago

“Quick response.”

Posted 2 years ago

“Absolutely loving my purchases, the pram and capsule are exactly what I was looking for and make mum life that little bit easier. Delylah will be 6 months tomorrow and I’m so pleased she is able to keep using the Cloud Q capsule for another 6 months as it really is so handy with the ability to recline it when we’re out. And the Mios is the perfect size for quick trips. Loving how they both work together also.”

Posted 2 years ago

“Great high quality products &Excellent customer service! Quick response and problem solving”

Posted 2 years ago

“I purchased a secondhand Joie Roomie bassinet and needed to find a replacement mattress, and am so glad I found Anstel! It was so easy to place my custom order online, and the finished product is exactly what we're after. It fits in the bassinet perfectly and Anstel communication and ETA delivery dates were spot on. Thank you!”

Posted 2 years ago

“great service”

Posted 2 years ago

“Thank you Anstel for super fast and efficient service. My pram replacement parts arrived in extremely quick time from Victoria to Sydney. Pleasantly surprised that it was delivered to my door, which is an outer western suburbs area and I would normally have to drive to my local Post Office to pick up.”

Posted 2 years ago

“Excellent customer service - Valentina especially was a credit to your organisation.”

Posted 2 years ago

“Hayden was extremely helpful and responsive and was able to answer all our questions/assist us with the return”

Posted 2 years ago

“Prompt communication Good prices Fast shipment”

Posted 2 years ago

“The representative was very supportive. I do believe she is going to call back with wonderful news for me.”

Posted 2 years ago

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Anstel Brands is rated 4.8 based on 375 reviews