Aolani Hawaii Reviews

4.8 Rating 490 Reviews
94 %
of reviewers recommend Aolani Hawaii
4.8
Based on 490 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Aolani Hawaii Reviews

About Aolani Hawaii:

Aolani Hawaii sells Tungsten Koa Wood Wedding Rings & Titanium Rings, Ceramic Rings & Silver, Gold Handmade Traditional Hawaiian Heirloom Rings & Jewelries

Visit Website

Phone:

808-392-9681

Email:

aloha@aolanihawaii.com

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I could not enjoy the ring, the item was stolen outside my apartment, before I received it. I am very sorry that this happens in the United States
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Posted 1 year ago
I have not received Lamari earrings!
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Posted 1 year ago
Don't normally write reviews, but I still have yet to receive my order and disappointed that I had to dispute my order. I had a question, so I called the number on the website multiple times during business hours 3 days in a row...no answer. Sent a message through the chat...no response. Also sent a message through the contact email page...again no response. Checking the shop route to track my package and stuck in SD for a few days and not moving. Makes me wonder why it is stuck in SD if it is shipping from Hawaii. Now I'm suspicious!
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Posted 1 year ago
The order has not been delivered as of July 18 2022.
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Posted 1 year ago
but you didn't. I also asked you to enclose cleaning instructions, but you didn't do that either! The ring you sent looks like 1 shell piece is missing (when I compare it to the picture on your website). I'm very disappointed. The ring is a special birthday gift for my sister. I wrote you a note on your website, I also called you and left a message, but no one has responded.
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Posted 1 year ago
STILL WAITING ON PARCEL STILL NOT HERE,EMAILED & NO REPLY
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Posted 1 year ago
I haven't got my order
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Posted 2 years ago
The ring is 2 sizes too small can't return because it was personalized with my name will not deal with this seller again.
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Posted 2 years ago
I have not received my purchase, the tracking not not accurate
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Posted 3 years ago
I had ordered a ring here for an engagement ring. Received a confirmation email and then an email saying it was delivered. However, the package was not found on my porch nor was it in the mail box. I waited 2 days to see if it would arrive and it never did. I sent an email about the missing ring and the company was no help and didn’t even bother offering a replacement ring for the $86 ring I bought. Now im out $86 and a ring for a planned engagement.
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Posted 4 years ago
We ordered my (now) husband's band from this site. It came in quickly and was beautiful with a koa inlay. However, the supposedly scratch resistant and durable ceramic they day is perfect for an "athletic lifestyle" has fully cracked in half in less than a month of wear--he doesnt wear the ring to work or any type of actual physical activity. Yet, apparently wearing this ting to dinner and nights out if too much for the ring to handle. What's worse, we tried to contact the company from every possible outlet, only to never hear a reply. Don't waste your money!
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Posted 4 years ago
My 1st wedding ring broke 2 weeks after I was married from "Clapping" at my daughters basketball game. Then was sent an additional ring for free that broke in another 2 weeks (while walking) in the exact same spot around the jewel inset. It was very poorly made. Im still looking for a quality Titanium/Koa wedding ring. My previous 2 rings were Tungstan (which I realise is somewhat brittle) I contacted Aolani, and was offered a 5% discount on a new one. I felt like that was a slap in the face. My wife and I are from Hawaii and wanted to keep showing our support financially to our home. No one has contacted us to make us feel appreciated
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Posted 5 years ago
Recently made a purchase? It's been over a year. We have been through this yet you keep emailing me??? AOLANI HAWAII WAS THE ABSOLUTE WORST COMPANY I HAVE EVER DONE BUSINESS WITH. DO NOT WASTE YOUR MONEY. CUSTOMER SERVICE WAS EXTREMELY RUDE! I HAVE EMAILS IF ANYONE WOULD LIKE TO READ THEM! P..L..E..A..S..E SHOP ELSEWHERE AND STOP EMAILING ME FOR REVIEWS ALREADY. P.S. MY RING I BOUGHT WAS ABSOLUTE GARBAGE. I HAD TO BUY A NEW WEDDING BAND ELSEWHERE
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Posted 5 years ago
My husband's ring has part of the middle stone missing. He works in an office so he hasn't hit it on anything.
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Posted 5 years ago
Aolani Hawaii is rated 4.8 based on 490 reviews