“Had never heard of Aosom and was wary of ordering but looked at reviews and was happy with what I saw. Easy transaction, fast delivery. Very happy with purchase as well.”
“Delivered quickly and carefully packaged.
Although it is self assembly, instructions clear and concise and took a couple of hours to build. Looks great, very happy”
“Arrived on time.
Very disappointed did not receive the 10% discoint promised on the internet for ordering within 3 days. Notified Customer Service but to date have not received same. They did not seem to know there was a discount at that time. Be happy if this could be rectified.”
“Absolutley spot on .....they did every thing the said they would .....good quality produts at reasonable prices ....the service is faultless .....many thanks”
Dear Graeme
We are really sorry to hear about your disappointment.
As the partial refund was not a suitable option, we have sent you an email offering alternative resolutions.
Please kindly reply at your earliest convenience and we will do our best to assist you
We offer our sincere apologies and we look forward to hearing from you
Kind regards,
The After-Sales Team