Aosom UK Reviews

Name: Aosom UK
Address: 1 Northampton Cross Logistics Park, Northampton Cross Road, Northampton, London Borough of Ealing
Rating: 4.39

4.4 Rating 1,959 Reviews

85 %

of reviewers recommend Aosom UK

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Location:

1 Northampton Cross Logistics Park,
Northampton Cross Road,
Northampton
London Borough of Ealing
NN4 9FH

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Aosom UK 5 star review on 21st August 2026

Jean Watkinson-Burrows

Aosom UK 5 star review on 20th August 2026

105

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awful no instruction got told by customer service to watch a video and then it collapsed with no response from Aosom”

Helpful Report

Posted 2 years ago

Dear Customer, We are truly sorry to hear about your negative experience with our greenhouse and the missing instructions. We are investigating with the relevant departments why the instruction manual wasn't sent initially and why you didn't receive the email containing it. We are committed to improving our processes to ensure this doesn't happen again. We understand your frustration about the greenhouse collapse but no previous communications can be retrieved regarding this issue. If the collapse was due to a defect in the product, please send us pictures of the faulty parts. This will help us investigate the issue and provide you with the best possible solution. We sincerely apologise for the inconvenience caused Kind regards The After-Sales Team

Posted 2 years ago

“PawHut Indoor Dog Kennel w/ Soft Cushion, Double Door for Large Dogs, 106 x 74 x 81.5cm, Grey? i purchase two of these dog kennels well worth the money easy to put together dogs settle in no bother i would recommend them”

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Posted 2 years ago

“I'm very happy with my purchase. It arrived on time and was easy to put up. this is a great polytunnel for the money”

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Posted 2 years ago

“Well pleased with my mimi greenhouses I have bought 3of these. The quality and the prices of these are amazing . From ordering them to the delivery everything was excellent Thankyou Aosom.co.uk”

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Posted 2 years ago

“Delivery was very quick.”

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Posted 2 years ago

“Amazing 🤩”

Aosom UK 5 star review on 10th February 2024

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Posted 2 years ago

“Used Aosom on quite a few occasions Always get a good service.”

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Posted 2 years ago

“More sturdy than it looked out of the box. Waiting to see the longevity of the velour type fabric as doesn't feel as sturdy as the fabric on my last cat tower Cats like it”

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Posted 2 years ago

“Excellent value for money”

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Posted 2 years ago

“Really fast delivery and good prices. Thanks”

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Posted 2 years ago

“Ok for the price.dont know if it will stand up to the winds were hetting in the north east.”

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Posted 2 years ago

“Nice and sturdy looks great. Thank you”

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Posted 2 years ago

“Quite difficult to assemble...but very good quality. A very useful piece of furniture.”

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Posted 2 years ago

“Excellent service, items are top notch”

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Posted 2 years ago

“It's ok. It's good for prices but only downfall be careful of what you are purchasing as if you decide after receiving your order that the product is not right for you then you will be responsible for the return costs of the product. Should really offer free returns especially if the product is causing discomfort to the customer, we cannot know what the product will be like in person from a picture.”

Helpful Report

Posted 2 years ago

“Screws to short hinge already fallen off would not buy from this firm again”

Helpful Report

Posted 2 years ago

Dear Glennis We are sorry to hear of your disappointment with the dog kennel purchased from our company As we cannot retrieve previous communications about the issue with your product we will contact you to assist with a suitable resolution. We sincerely apologise for the inconvenience caused. Kind regards The After-Sales Team

Posted 2 years ago

“Was delighted to find this website via price compare item I was looking for”

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Posted 2 years ago

“Quality furniture at a truely affordable price and very quick delivery.”

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Posted 2 years ago

“Excellent. Thank you.”

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Posted 2 years ago

“Excellent product, well packaged and prompt delivery.”

Helpful Report

Posted 2 years ago

Aosom UK is rated 4.4 based on 1,959 reviews