“Brought a shed from them but when delivered it was to large for my needs when i asked to return it was told to arrange my own return but as its very large and heavy most companys will not pick up the one i found wanted £85 to return the item so beware if you buy from aosom make sure you dont need to return it”
“Awful experience. Ordered garden furniture with 1-2 day delivery. 9 days later, no furniture, no refund, no reply to multiple requests for help. Doynt touch them with a bargepole.”
“Did not get my products. Had an email saying my product has been delivered and left in the alley way with a picture. Came home and there were nothing there. Asked my neighbours around and no one saw delivery in my alley way. I still haven't got the products 😕 yet”
“Good quality and extra thick. Shower proof and muddy paws proof as first day dog jumped up and covered in paw prints wiped off easily. Not had good enough weather yet to really use them.”
“The trolley uncoupled on the first trip…. And the second several times. On a busy road the last time. It was really dangerous and of course totally useless.
I haven’t heard back from customer service yet and I can’t see a number to ring”
