Aosom UK Reviews

Name: Aosom UK
Address: 1 Northampton Cross Logistics Park, Northampton Cross Road, Northampton, London Borough of Ealing
Rating: 4.39

4.4 Rating 1,959 Reviews

85 %

of reviewers recommend Aosom UK

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Location:

1 Northampton Cross Logistics Park,
Northampton Cross Road,
Northampton
London Borough of Ealing
NN4 9FH

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Aosom UK 5 star review on 21st August 2026

Jean Watkinson-Burrows

Aosom UK 5 star review on 20th August 2026

105

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We didn't realise that the birdtable came in pieces, but we had some fun putting it together! However, we are very pleased with it. I feel that you should make it clear that it is "self erecting". However, we are very pleased with it.”

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Posted 2 years ago

“Not happy with it bits missing hamster still it old cage”

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Posted 2 years ago

Dear Frances We are really sorry for the incomplete hamster cage that was sent As per our communications we have processed the full refund requested. We sincerely apologise for the inconvenience caused Kind regards The After-Sales Team

Posted 2 years ago

“Try to send it back to small for me rang you up send your man said it would have cost me more then my order so not a great help off your company”

Helpful Report

Posted 2 years ago

Dear Paul We are sorry to hear that you are disappointed with our company's return policy. As per our communications you can choose the courier that is most convenient for you to return the item. We only suggest to use a tracked service as this will facilitate the return process Please kindly let us know if you require assistance for the return or if you have any questions Kind regards The After-Sales Team

Posted 2 years ago

“Super quick delivery, product is strong and sturdy”

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Posted 2 years ago

“Excellent trolley very quick delivery, very pleased.”

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Posted 2 years ago

“Lovely product, rabbit very happy in new home.”

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Posted 2 years ago

“Good experience, no problems with purchase, delivery was faster than expected, supplier rather than manufacturers so limited help with purchase ie cant source missing parts or spares for my item but did get a quick response when contacted supplier via email Recomend seller as good prices and service”

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Posted 2 years ago

“Adaptable gate, where pressure gates cannot be used , fairly lightweight great for our little dog would not advise for bigger determined dogs intent in busting out”

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Posted 2 years ago

“Product is Perfect & Super quick delivery!”

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Posted 2 years ago

“Very sturdy and safe for 2 active one year old twins! Looks great also .”

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Posted 2 years ago

“Brilliant my dog loves it and delivery was fast happy customer”

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Posted 2 years ago

“Instruction manual needs updating desperately apart from that products good item”

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Posted 2 years ago

“cannt find any fault with product or service. instructions could be clearer”

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Posted 2 years ago

“Very good delivery service”

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Posted 2 years ago

“Very good strong item. Exactly as described and photographed in the adv. will use this company again.”

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Posted 2 years ago

“Thank you so much ☺️ 💓 💗”

Aosom UK 5 star review on 27th February 2024

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Posted 2 years ago

“I was very pleased with the chair service was great from ordering to delivery very satisfied will definitely use Aosom again.”

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Posted 2 years ago

“I had to pay someone 250 to put it together”

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Posted 2 years ago

Dear customer Thank you for your feedback and for choosing our product. We're sorry to hear that you required additional assistance with assembly, and we understand the frustration this may have caused. We try to constantly improve the clarity of our instructions and we offered assistance during your call to our customer service. If you would be willing to send us an email and share your experience with the assembly process, it will be appreciate it. This feedback helps us identify areas for improvement and ensure a smoother experience for future customers. We apologise for the inconvenience caused Kind regards The After-Sales Team

Posted 2 years ago

“Fantastic stylish share we love it for our nursery. Price was very good to”

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Posted 2 years ago

“Easy to assemble… just the right size looks more expensive than it is”

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Posted 2 years ago

Aosom UK is rated 4.4 based on 1,959 reviews