“Ordered and received a set of strings for my compound bow, ease of ordering and quick supply excellent, string was supposed to come with vortex string silencers fitted, no silencers were on the bow string. Just a small issue but they were supposed to be there. Will still order from apex as s the general reliability is good”
“Overall experiance was ok. To be honest it wasn't the greatest but it wasn't bad either. Just felt a little lost with my purchas and out of touch with updated compound bow. Would of been nice if the staff could of ask a few more questions to prompt me along and guage my knowledge and took charge of the sale rather then me standing there confused and not feeling confident in my product. Just a little more intouch with customers. Follow up on the questions and you might getter a better sale. Just my thoughts as you asked for.
Thank you.”
“Was a little disappointed to have to wait 5 to 7 days before items were ready for dispatch but in retrospect it's not a long wait. Express postage allowed me to get my goods pretty much on time. Did notice that some of the gateway fletches weren't consistent with the majority but Alex don't make them so what can you do. Will just go for trueflight from now on. Another order got lost in the void 3wks ago but Wayne did a good of sorting that out and made amends for the error. Thanks Wayne for your help today. Polite and reliable service all be it a tad on the slow side. Considering the world we live in now, we all have to be a little flexible. đź‘Ť”
“Everything arrived and everything worked. The manual to assemble arrived in a stock template style, so nothing was actually covered in terms of the item names and the assembly instructions.”
“Wet happy with the product! Was a birthday gift to my hubby.. unfortunately due to being incorrectly sorted, delivery was delayed and so it arrived two days after his birthday. But great product đź‘Ť”
“Positives
1. Prompt delivery to Auckland.
2. Nothing missing
Suggestion
1. Would be good to have YouTube instructions on assembly of R2 Recurve Bow and how to use accessories for first time beginners”
“When I purchased 1 Doz Fletched Arrows, That is what I expected. Unfortunately, I received a Dozen Plain Arrows without Fletches and loose inserts. If you did not want to fletch the arrows you could still have sent the fletches.”
“My Apex bow is awesome,stoked with it and the kit. It's everything you would expect from a high quality bow coming in at reasonable price point, however one down fall is the string snapped after very few shots. I would recommend ordering the upgraded strings with it other wise it's a solid product. 4 ****”
“Yes the gift voucher was delivered by email as requested however I requested 10pm and it was 11pm! This is it seems because you are a Queensland company and my recipient was in NSW! When it was late I worried it wasn’t coming!”
