“Excellent service and able to supply a particular item that no one else seemed to stock.
I have dealt with Apex before and will do so again due to competitive pricing, top range of products and brilliant service….what more could you ask for?”
“I live in CQ so don’t get to bow shops very often. Was looking forward to getting my son his first bow and possibly upgrading mine. Service was not very helpful. Had done my research and knew that the blizzard would suit my son. Had to actually ask the bloke if I could get me one after I had said several times that that’s what I wanted. Asked for a bag to go with it. Bloke stood and pointed to where they were my wife and I couldn’t see them, they were actually in a box on the floor. Then asked about bows for myself, admittedly I’m left handed so options anywhere are never at a premium (understandably)but the bloke just pointed in a general direction to the couple of left handed bows they had. Showed no interest in showing them to me or so we left with the blizzard for my son only. Happy with the blizzard for a starter bow, actually really surprised with the quality for the price. But as far as service goes won’t be back.”
“I ordered this on the 17th November and it still has not arrived, so asking me about a product I have not received is just rude. If you want to improve, try keeping your customers more informed of delays in shipping and don't send them surveys unless you confirm that they have received the product.”
“I have dealt with apex hunting for a while and have never had a bad experience. My most recent purchase was the decut bow weight scale, booster bow square, cherokee broadheads and blackout hunter arrows. The bow square is pretty basic but works well. The cherokee broadheads are fine but you will need to give them a quick skim over with a stone. Nice design though. The blackout arrows are great value. Just make sure you are able to cut them to your draw length and I would go slightly heavier than the recommended chart. Apex are awesome if you are not sure about anything so just message them before you make any decisions. I would recommend these guys to anyone. Thanks apex. You rock.”
“Great customer service. Great products, highly recommend buying through these guys. I’m in Melbourne and ordered online after speaking to the team on the phone and had it all in about a weeks time.”
“Very happy with the prompt and easy service guys great job
My only constructive criticism is that everyone could see what it was and the package was opened when it arrived, everything was there, nothing was missing but was open all the same”
“Was sent the wrong item and acted quickly to send said item back to apex, only to be offered no compensation for the mess around and had to follow up on updates on the correct item myself. Couldn’t even flip the bill for express postage on the correct item that should have been sent.
Won’t be using you guys again.”
