“Purchased an item online and it arrived opened unclear if it had been used or is broken (this is meant to be a gift). Have had to repurchase elsewhere. Contacted via email however no response received. Super disappointed.”
“Advertised with a single picture showing a waist strap and it doesn’t actually come with one! Never bought a waist bag that didn’t come with the basic connections before! Bad advertising and a massive waste of my time. I pre-ordered and waited 3 months for this bag!!!”
“Natural Gear bush shirts were once made of heavy duty 100% cotton material, ideal for Australian hunting conditions, giving many many years of faithful service.
Not any more !
The most recent offering, is a blend of 57% cotton, 41% polyester, 2% spandex !?! ….. Ideal for clubbing or trendy barbecues !
Paper thin and possibly giving three weeks of service ( if your not looking for mosquito protection )
I think it’s safe to say, I won’t be purchasing any further hunting appeal via mail order.”
“Very dissapointing service ordered online a quiver it was a mix up from beginning to end order was lost then given to someone else then wrong one sent a big mix up left handed instead of right that was second order first order a black quiver also and you sent a green one quality control does not exist”
“I ordered this on the 17th November and it still has not arrived, so asking me about a product I have not received is just rude. If you want to improve, try keeping your customers more informed of delays in shipping and don't send them surveys unless you confirm that they have received the product.”
“I do not wish to waste my time giving an anonymous person comments when I know that they will not be read by anyone who will take any corrective action. I will talk to your representative and comment only if i can feel assured that my time/effort will not be wasted My phone number is 0418 770 504
Email hbarton4@bigpond .com”
“Unfortunately I got sent the 48” instead of the 58”.
I bought the bow assuming it would come with a string.
It did not so I rang & ordered one to suit the bow I purchased. I also paid another $15 for quick ship from Southside of brissy to the Northside. It arrived 5 x days later & wrong string. Now 4 x weeks later & still can not use the bow I purchased. I think I just have bad luck, not Apex’s fault, all previous purchases have been great. Just need a 58” string. Thanks”
“Over two weeks wait for items listed as in stock, same experience a couple of years ago. Why do business that way? it's costing you customers! Other archery shops have items to you within days, a week max. Thankfully I can get most items elsewhere so won't have to deal with Apex again. Warned everyone at my club about the way you do business too, as it's unacceptable.”
